Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Arron A.
31 Aug 2026
Verified reviewI'd definitely recommend my Ford Kuga to friends and family because it does what I need well, with comfort and refinement. I have always received excellent service, especially from Tara and John at my local Vertu dealer in Solihull.
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Ashleigh rankin A.
31 Aug 2026
Verified reviewProfessional and high quality service, went above and beyond.
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Julie A.
31 Aug 2026
Verified reviewAll 5 stars especially the sales man from begining of sale to delivery of the vehicle and follow up phone call post delivery
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Christopher cousins A.
31 Aug 2026
Verified reviewVery easy to follow
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Irene A.
31 Aug 2026
Verified reviewexcellent
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Tracey A.
31 Aug 2026
Verified reviewI recently purchased a 2023 Peugeot 2008, and I couldn't be happier with my decision. From the moment I got behind the wheel, I was impressed by its stylish design, comfortable interior, and smooth driving experience.
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Rno A.
31 Aug 2026
Verified reviewGreat dealership. Friendly staff. Plenty of space to park when visiting.
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Susan A.
31 Aug 2026
Verified reviewCommunication was excellent I got the help I needed to make informed decisions
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Sonia philip A.
31 Aug 2026
Verified reviewVery satisfied
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Ellen A.
31 Aug 2026
Verified reviewI'd suggest Vertu Hyundai Banbury to a friend because the cars are good value for money. Staff are professional and not pushy. Good service plan.
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Mary roberts A.
31 Aug 2026
Verified reviewVertu delivers what it advertises friendly sales room, no pressure and fair deal,
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Craig A.
31 Aug 2026
Verified reviewI'd recommend Vertu Ford Shirley because very friendly and courteous
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Tracey A.
31 Aug 2026
Verified reviewMy husband and I were very impressed with Vertu. Friendly staff helped out so much. We will definitely return in the future if we need a new car.
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Mark A.
31 Aug 2026
Verified reviewGreat service, weren't pushy with other products or extras. Very happy with my purchase.
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Razia A.
31 Aug 2026
Verified reviewGreat 👍🏾
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Paul A.
31 Aug 2026
Verified reviewFor the Sunderland branch.
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Mike A.
31 Aug 2026
Verified reviewFound car on their website, arranged a vist and test drive and bought it. Great service and car delivered as expected with agreed works completed.
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Carol A.
31 Aug 2026
Verified reviewGreat service from the top car dealer
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Janet A.
31 Aug 2026
Verified reviewI would recommend Vertu Vauxhall Crewe to friends and family because they went above and beyond to find me the right vehicle.
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Steve A.
31 Aug 2026
Verified reviewVery good
Reviews displayed in chronological order