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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Jordan A.
5 Sept 2026
Verified reviewEverything was handled amazing
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Marg A.
5 Sept 2026
Verified reviewThe service was excellent no pushy sales .the car was delivered to my door as I live 30 miles away
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David A.
5 Sept 2026
Verified reviewExcellent customer service and very happy with my purchase.
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Paul barnes A.
5 Sept 2026
Verified reviewThis is the second new bike I've bought from them and once again I was very well looked after and nothing was any trouble, 5 star service as usual
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Vicky A.
5 Sept 2026
Verified reviewSales staff in particular Aaron was very helpful and patient. Was made to feel nothing was too much trouble. He was very knowledgeable answered alot of my questions. After care service was fantastic too!
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N. A.
5 Sept 2026
Verified reviewGood experience purchasing car, friendly team. Had a few questions in run up to collection and following collection around paperwork. Emails not answered, had to call showroom and spoke to another salesman. No follow up from salesman since leaving showroom. Felt happy with purchase but apprehensive about aftersale communication, its takes seconds to respond to an email.
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M. A.
5 Sept 2026
Verified reviewCompletely satisfied with my vehicle
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F. A.
5 Sept 2026
Verified reviewsatisfied
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Caroline A.
5 Sept 2026
Verified reviewGordon was great to deal with and made the purchasing experience as easy as possible for me
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W. A.
5 Sept 2026
Verified reviewReally easy to deal with and great service.
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Peter A.
5 Sept 2026
Verified reviewVery professional and staff members very accommodating
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Stephen white A.
5 Sept 2026
Verified reviewVery satisfied with the service @ Vertu Motors - I have been a customer for many years & purchased numerous cars & always been satisfied. Staff have always been polite & helpful without making you feel under pressure
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James A.
5 Sept 2026
Verified reviewI was very satisfied with the service I received. All went very smoothly.
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Paul A.
5 Sept 2026
Verified reviewThe customer service given by Barry is always faultless
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James A.
5 Sept 2026
Verified reviewI was happy with Vertu. The salesman was friendly and had a pleasant manner. Everything was explained in detail before purchase. There were no problems during the purchase.
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Lesley knox A.
5 Sept 2026
Verified reviewExcellent customer service. Gordon was extremely helpful & accommodating. I am delighted with my car. Would definitely buy a car from the dealership again. Thank you.
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Richard A.
5 Sept 2026
Verified reviewThere website was easy to use and everything was straightforward.
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Elizabeth A.
5 Sept 2026
Verified reviewVertu Peugeot Northampton were great. I'd definitely recommend them because they found me the right car at the right price and were easy to get hold of. Matthew is a pleasure to deal with.
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Denise A.
5 Sept 2026
Verified reviewService was great
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Jackie nicol A.
5 Sept 2026
Verified reviewI am satisfied with the professional and friendly attitude and the willingness to go to any length
Reviews displayed in chronological order
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