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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
8 Jun 2022
Verified reviewI bought a Cornilleau fold up outdoor table tennis table. Firstly the product is first class and matches up to everything that was promised in the product description. Secondly, the delivery service was brilliant – very communicative and the guys who put it up we’re fast and efficient. I did quite a lot of research and was glad that I did as this is a great table tennis table and we are using it all the time. The performance of the table is excellent in terms of bounce, and it’s weatherproof. I did buy a cover for additional protection but it is completely waterproof.
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A. A.
7 Jun 2022
Verified reviewJust what I expected good quality and a very speedy delivery.
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A. A.
6 Jun 2022
Verified reviewThis product is great! It was straight forward to put together and is working fine.
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A. A.
5 Jun 2022
Verified reviewSuper service. Very good comms. Excellent item.
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A. A.
3 Jun 2022
Verified reviewOrdered a few things now and always good service. Good price. Quick delivery
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A. A.
2 Jun 2022
Verified reviewGood service, called me about the delivery of the table to make sure we got it
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A. A.
30 May 2022
Verified reviewInformation on the website was particularly helpful in choosing table tennis bats for my beginner table tennis player grandson. The service and speed of delivery very efficient. Excellent quality just what he needs and already having much fun from them.
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A. A.
29 May 2022
Verified reviewDelivered on time and product is as expected. My son and I are happy with it. Was a bit of a faff to construct but i did it on my own rather than 2 people as recommended.
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A. A.
26 May 2022
Verified reviewSecond time dealing with getting a spare part. Just like before the staff were friendly and helpful. Advice was given on which net I needed and is was speedily dispatched and soon in use. 100% satisfied 🤗
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A. A.
24 May 2022
Verified reviewThey were good. the product is really good. even the customer services were good and efficient. I gave 4 not 5 because the digital receipt was not good.
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A. A.
20 May 2022
Verified reviewWebsite is easy to use and customer service is excellent. Everything was delivered very quickly. I have ordered a number of items including a table, bats and balls over the last few months. Wouldn’t use anybody else. Great service
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A. A.
17 May 2022
Verified reviewThat was excellent. There were no flaws.
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A. A.
16 May 2022
Verified reviewFrom the website I couldn't work out which parts I needed, so I emailed and asked the question. I got a prompt response with a link to the right parts for me. Thank you customer support.
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A. A.
16 May 2022
Verified reviewExcellent quality manufacturer distributed in the UK by a really brilliant group of people. Technical support, commercial handling and logistics are all great. Would recommend and in fact recommended to few people and entities who went and bought Cornilleau. Very satisfied customers. Thanks.
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A. A.
11 May 2022
Verified reviewI had selected a net that was not compatible with my table in error. Instead of pushing the order through blindly, I received an email from their customer service team who had spotted the error and suggested an alternative. Absolutely awesome personal service which you just don’t get theses days. Couldn’t be happier.
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A. A.
11 May 2022
Verified reviewExcellent service- prompt and helpful. Easy to follow instructions. Fantastic outdoor table. Daily use!
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A. A.
10 May 2022
Verified reviewEasy delivery and table is proving to be great fun.
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A. A.
10 May 2022
Verified reviewVery nice piece of kit. Took a while to assemble but works really well. We just wheel it out of the garage when needed, it's so easy to use.
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A. A.
9 May 2022
Verified reviewGreat parts availability for a discontinued model. Great customer service.
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A. A.
9 May 2022
Verified reviewShopping for the correct spare part was easy. Quick response. We are very happy
Reviews displayed in chronological order
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