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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
2 Jul 2023
Verified reviewProduct itself was OK, albeit not really for for purpose as often breaks. Main issue was that only one piece sent where I thought (for the price, which was high) that I would receive a pair.
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A. A.
2 Jul 2023
Verified reviewTable arrived promptly. Relatively easy to assemble. Accessories not sent till a reminder phone call
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A. A.
2 Jul 2023
Verified reviewFast delivery. Exactly what we were after. Thanks
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A. A.
2 Jul 2023
Verified reviewGreat service
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A. A.
30 Jun 2023
Verified reviewVery good high quality product. We are very happy with it.
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A. A.
29 Jun 2023
Verified reviewFound bits to update our old table 😀
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A. A.
29 Jun 2023
Verified reviewEfficiently delivered and set-up for us by the work team.
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A. A.
29 Jun 2023
Verified reviewDelivery was excellent and the driver and his helper were friendly and efficient, but making arrangements was a bit of a nightmare. I saw no way of asking for delivery other than to my house. To arrange this I was sent to the carriers, who sent me back to the suppliers. And all this had to be done by telephone. Finally, the system showing the progress of the van was not clear. I was given the current delivery postion as mine, so did not know what mine really was.
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A. A.
29 Jun 2023
Verified reviewI bought a cover about five years ago and had to replace it because it was not weatherproof.
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A. A.
28 Jun 2023
Verified reviewTop rated customer service !
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A. A.
27 Jun 2023
Verified reviewGreat service - spare wheel and parts sent speedily and repairs now made . Great that one can buy parts especially in our throw away society . Many thanks
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A. A.
26 Jun 2023
Verified reviewGreat company, quality product and friendly staff
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A. A.
24 Jun 2023
Verified reviewPrompt, clear and accurate advice thank you.
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A. A.
23 Jun 2023
Verified reviewWrong table accessory pack delivered and have had to swap over. Wrong table colour delivered even after speaking to an agent to swap from black to blue. But can’t be bothered swapping over as it will be a hassle. Impossible to contact by phone. Only by email
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A. A.
22 Jun 2023
Verified reviewPrompt efficient service
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A. A.
22 Jun 2023
Verified reviewFast delivery, high quality table, nice surface.
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A. A.
21 Jun 2023
Verified reviewCornilleau customer support team amazing. Regards Jason
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A. A.
20 Jun 2023
Verified reviewThe outdoor table looks great, the bounce is good, it looks well built. Can’t comment on durability as only just purchased..
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A. A.
20 Jun 2023
Verified reviewThe online ordering process was seamless, and my package arrived promptly and in perfect condition. They also have a hassle-free return policy, which gave me peace of mind. Whether you prefer shopping online, this store ensures a convenient and satisfying experience.
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A. A.
17 Jun 2023
Verified reviewGreat communication. Went above and beyond to get this delivered within 2 days of ordering. Great quality product. Great and easy to contact and respond customer service. Thank you.
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