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Review Summary
uk.cornilleau comes across as a brand that makes ordering feel easy and support feel genuinely hands-on. Customers mention quick replies, clear guidance to find the right parts, and delivery that arrives promptly and well packed.
Delivery
"Delivered quickly. We were kept informed of delivery time."
"Arrived quickly"
"Delivered on time"
Digital experience
"The website helped me identify the correct spare I needed and its current replacement. The part was well packaged and sent out very quickly."
"I was very pleased with product ordered, easy to use website, part arrived within a week"
"I quickly located the parts required on the search engine. Easy ordering and correct spare parts received. Thank you."
Team expertise
"We were very pleased with your help and the instructions you sent, very impressed thank you"
"Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels.…"
Very helpful customer service. Identified what I needed to purchase and helped with some hints and tips on how to fit the replacement wheels. Definitely recommended.
"Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to…"
Really helpful customer service. The person talked me through which component I needed, explained where to find the correct code, and guided me to where I could place the order.
Responsiveness
"Very efficient - quick service"
"Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are…"
Very helpful and effective in customer support and after-sales. It is refreshing to connect quickly with helpful humans who know what they are talking about. It is also good marketing.
"Customer service was excellent and staff were both really helpful when I called and even replying via email that evening. Very impressive!"
Friendliness & courtesy
"Excellent customer service"
"Excellent customer service and very helpful. Thank you"
"Super fast friendly and efficient Thank you!"
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A. A.
9 Jan 2024
Verified reviewExcellent product
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A. A.
8 Jan 2024
Verified reviewAn initial issue with the wrong part was quickly rectified by Adam which was great customer service. The table is fabulous and used everyday- best purchase for our family.
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A. A.
26 Dec 2023
Verified reviewVery helpful staff and quick delivery of the part I required
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A. A.
22 Dec 2023
Verified reviewGreat table, easy to use and store, kids are loving it!
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A. A.
21 Dec 2023
Verified reviewOrdered easily from website and fast delivery.
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A. A.
21 Dec 2023
Verified reviewGreat company and great service. Very happy
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A. A.
19 Dec 2023
Verified reviewNeeded some replacement parts for my table tennis table, but wasn't sure which ones. Got a very quick and clear response from the sales email address. Very helpful
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A. A.
14 Dec 2023
Verified reviewGreat bat. Arrived on time.
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A. A.
11 Dec 2023
Verified reviewLight but sturdy table. Easy to move, fold and unfold.
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A. A.
7 Dec 2023
Verified reviewWas looking to purchase a table and was looking at the prestige. The website doesn't help you compare the tables eg 500x vs prestige. When you dig in, you see the prestige is 1mm less so in-line with the 400x so it should really be about £100 less. They 'throw in' a kit worth £80 but I just feel like they are trying to rip people off thinking they are getting a 6mm table. May look elsewhere now. Update: They have now revised the pricing and will hopefully make it clearer for others.
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A. A.
5 Dec 2023
Verified reviewThe speed with which your company responded to my query. I was provided with helpful technical support and thereafter received the goods promptly.
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A. A.
30 Nov 2023
Verified reviewSuperb as always
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A. A.
29 Nov 2023
Verified reviewCustomer service was fantastic from start to finish
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A. A.
26 Nov 2023
Verified reviewQuick Delivery
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A. A.
26 Nov 2023
Verified reviewGreat advice and friendly
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A. A.
23 Nov 2023
Verified reviewExcellent table, easy to move around. However we were thankful for the YouTube video on how to assemble it.
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A. A.
11 Nov 2023
Verified reviewFantastic service from ordering through to delivery and assembly. The table has been great so far - very happy 😃
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A. A.
21 Oct 2023
Verified reviewPrompt and efficient delivery
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A. A.
20 Oct 2023
Verified reviewVery good service. Delivered table very quickly and built it without any issues at all. Friendly staff.
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A. A.
15 Oct 2023
Verified reviewThe table tennis table arrived quickly and had all the parts. My husband and 12 year old son were able to put it together fairly easily following the online instructions. The table is great. The blue colour looks really good - not too bright.
Reviews displayed in chronological order
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