Go to website
Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
-
A. A.
26 Mar 2022
Verified reviewI receive my order in one day, great experience.
Reply from Trekkinn.com
Dear Aurelia , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewI ordered northface walking shoes and they were delivered within 7 days which I was impressed with due to some of the reviews saying they take ages getting their order. I live in Scotland so not local to company. Everything as expected with shoes as I have had this type and brand a few times.
Reply from Trekkinn.com
Dear Yvonne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewM8les cheaper than anyone else. Postage is abit dear but more than compensated for by the price. It takes about 6=7 days to reach UK but you are kept upto date by the tracking info. Fantastic site to buy from.
Reply from Trekkinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewNo problem with product or delivery.
Reply from Trekkinn.com
Dear Ingela , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewExcellent price.!
Reply from Trekkinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewEasy to use site, delivery is good, sometimes takes longer than others. Translation for description of some items is misleading so watch for that.
Reply from Trekkinn.com
Dear Neil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewVery guick service and Very reliable
Reply from Trekkinn.com
Dear Erika , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewSeemed to work fine once ordered, no issues with delivery. Postage was expensive I thought, but I was happy to pay as the discounted price was worth it. Product in new condition when arrived.
Reply from Trekkinn.com
Dear Timothy , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewQuick dispatch and arrived quicker than expected. Will buy form this website again. 😊
Reply from Trekkinn.com
Dear Deborah , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewAmazing maaan.
Reply from Trekkinn.com
Dear Frantisek , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewBrilliant Petzl torch, at night you can see every drop of water on every blade of grass. I can see my sharpei properly and stop her eating hedgehogs (yes, really!)
Reply from Trekkinn.com
Dear Sara, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewGreat service
Reply from Trekkinn.com
Dear D, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
26 Mar 2022
Verified reviewGood price on products but you need to be more clear on the cost of returns at the customers expense. I was lucky to pay by PayPal so I had the free return. I would not have been happy having to pay £10.99 to return an item. This needs to be made clear to customers when purchasing
Reply from Trekkinn.com
Dear Matt, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards
Reply from A. A.
I appreciate that but it needs to clearer - nobody expects that level of charge for returns in this day and age and because people don’t expect it they don’t look at the returns policy.The costs are very high for returns - the highest I have seen. I was extremely angry until I realised I could use PayPal returns
Reply from Trekkinn.com
Dear Matt, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified and forwarded your case. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Kind regards
Show exchanges Hide exchanges -
A. A.
26 Mar 2022
Verified reviewI was really impressed with the price, the hassle free service and being able to track the delivery right the way through. Love the boots, really comfortable, as all the reviews said they would be. First class product, first class price and first class delivery
Reply from Trekkinn.com
Dear Jason, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
6 Mar 2022
Verified reviewTrekkinn is the best. Cheap and fast
Reply from Trekkinn.com
Dear Andini Alya, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
1 Mar 2022
Verified reviewVery easy to use site, a very competitive price, quick delivery. I am very pleased with the service. I was a little cautious about using this site because I had not heard of them but I did not need to worry.
Reply from Trekkinn.com
Dear Kathryn , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2022
Verified reviewNot the first time I have used trekkinn. I like the great product and brand choice and really quick delivery to Ireland. This time was as described and good quality too.
Reply from Trekkinn.com
Dear Lorna , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2022
Verified reviewEverything was superb.
Reply from Trekkinn.com
Dear Sandor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2022
Verified reviewSafe shopping, quick delivery, product as expected, everything OK. Thank you
Reply from Trekkinn.com
Dear Jakub, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
25 Feb 2022
Verified reviewFinding a product on the site can sometimes be confusing, due to the same product with different Color’s being listed as different products. Nonetheless, the site has a good variety of products, and the paying and shipping processes were smooth.
Reply from Trekkinn.com
Dear Franco , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
