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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
25 Feb 2022
Verified reviewAll very good except time taken for delivery was a little slow.
Reply from Trekkinn.com
Dear Damian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewGreat service. Great range of kit. Excellent delivery.
Reply from Trekkinn.com
Dear simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewThe item i received is not the size i ordered
Reply from Trekkinn.com
Dear Kevin, We regret the inconvenience caused, in this case if you have received a wrong product, you must submit a return request through your account. Opening the return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, you can contact our customer service team by sending an email to support@tradeinn.com All the best.
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A. A.
25 Feb 2022
Verified reviewVery quick shipping, the product is same as advertised and high quality. Very satisfied!
Reply from Trekkinn.com
Dear Igor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewExcellent service to Northern Ireland.Everything in stock and arrived perfectly packaged.Thankyou TrekInn.
Reply from Trekkinn.com
Dear CHRISTOPHER , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewSnel besteld en snel geleverd. Ik kon mijn pakketje volgen en wist wanneer het geleverd zou worden. Top geregeld. Ik herken de negatieve reacties niet! Gelukkig. 👍
Reply from Trekkinn.com
Beste klant, Bedankt dat je de tijd hebt genomen om zo'n positieve feedback over je ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en waar we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of feedback geeft. Groeten,
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A. A.
25 Feb 2022
Verified reviewGreat product 👌
Reply from Trekkinn.com
Dear Maire Treasa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewOutstanding service. Great Goretex jacket, delivered within 7 days at a price I couldn't match in the UK. Will happily use Trekkin again.
Reply from Trekkinn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2022
Verified reviewtook longer than was advertised, overall socks are great!
Reply from Trekkinn.com
Dear Gethin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Feb 2022
Verified reviewEasy to use site. Found the perfect insulated coat and very reasonably priced. Well packaged and arrived sooner than expected. Love the coat, great fit and perfect for cold weather. Will use again.
Reply from Trekkinn.com
Dear Trevor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Feb 2022
Verified reviewAll good As I advertised
Reply from Trekkinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Feb 2022
Verified reviewfast delivery
Reply from Trekkinn.com
Dear Kieran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Feb 2022
Verified reviewVery satisfied with order and shipment!
Reply from Trekkinn.com
Dear Marko, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Feb 2022
Verified reviewvery satisfied with the store.
Reply from Trekkinn.com
Dear Jaromir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewWas the first time when I ordered from this site. Easy to find the proper product, fast in answers and permanent support till delivery
Reply from Trekkinn.com
Dear Codrin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Feb 2022
Verified reviewSuper delivery to denmark
Reply from Trekkinn.com
Dear Søren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2022
Verified reviewGreat prices and a great range of products combined with fast delivery. So far the service has been excellent. My only caveat is that I cannot comment on their post sales support as I have not needed to use it.
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Feb 2022
Verified reviewAlways everything worked very fine. The site is very well organized (e.g. it is possible to quick preview different colors of the same product, it is possible to add to an existing order)
Reply from Trekkinn.com
Dear Teddy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Feb 2022
Verified reviewI was a bit dubious about placing an order with Trekinn as there seemed to be quite a lot of unhappy customers who left poor ones. However, despite my trepidations the process went very smoothly, I could track the package all the way to my door and it was delivered withing the time-frame stated. For this I can only leave an excellent review.
Reply from Trekkinn.com
Dear Eddie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Feb 2022
Verified reviewSnelle levering en product voldoet naar verwachting
Reply from Trekkinn.com
Beste, Bedankt dat u de tijd heeft genomen om zulke positieve opmerkingen over uw ervaring met ons te delen. We zijn erg blij u zo goed mogelijk van dienst te hebben kunnen zijn. Dit soort feedback stelt ons in staat om te identificeren wat we goed doen en op welke aspecten we moeten werken om de ervaring van onze klanten te verbeteren. Daarom stellen we uw feedback op prijs. Neem gerust contact op met onze klantenservice door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen maakt. Bedankt en vriendelijke groeten,
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