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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
1 Dec 2021
Verified reviewGood delivery time and the only delivery company to actually bring product into house rather than strapped to a pallet outside
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A. A.
1 Dec 2021
Verified reviewgreat service and superb products.
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A. A.
1 Dec 2021
Verified reviewthe site's good but could do with more photos of items, including close ups of finishes
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A. A.
1 Dec 2021
Verified reviewLovely product and fantastic service and delivery. Highly recommend
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A. A.
30 Nov 2021
Verified reviewBrilliant! Really lovely products at really decent prices. The product we ordered came swiftly, packed well and of really impressive quality.
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A. A.
30 Nov 2021
Verified reviewAbsolutely love the product we purchased.Although we had a bit of a wait for delivery it was worth it
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A. A.
30 Nov 2021
Verified reviewVery good quality.
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A. A.
30 Nov 2021
Verified reviewGood site, easy to navigate. Wide range of beautiful products.Chairs were packed really well. Delivery good.
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A. A.
30 Nov 2021
Verified reviewExcellent website
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A. A.
30 Nov 2021
Verified reviewThe service is wonderful and will continue to order good from this site.
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A. A.
30 Nov 2021
Verified reviewAttractive site and pretty easy to follow to the right areas. 360 videos of the products and some extra info like the finish on waxed items made it really useful too!
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A. A.
30 Nov 2021
Verified reviewOverall very satisfied with Tikamoon. The ordering process was smooth and I was very pleased to find an item that is actually in stock! Definitely recommend.
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A. A.
30 Nov 2021
Verified reviewExcellent solid, well made, furniture matched by customer service. Slight issue with delivery team that was immediately solved, with options from customer service.
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A. A.
30 Nov 2021
Verified reviewBeautiful item even nicer than expected! When ordering there is an up to 6weeks delivery which is fine as it's mentioned when ordering however the delivery was held up for several weeks on top of the original 6 weeks & their communication with me was very poor. I had to chase up where the item was before being informed it had been held up & would be 10 more working days before being dispatched. I then had to contact them again as 10 days went by & no dispatch notification. Responses from customer service were quick however I do feel that they should be making contact with customers when they are aware of delays etc as this would've been much better customer service in my opinion. To order an item in September & not receive it until Novemeber with only the postage reimbursed & without any proactive customer service will make me consider whether I would purchase again.
Reply from Tikamoon.co.uk
Please accept our apologies that your item arrived 3 weeks later than initially advised. Unfortunately are system is not set up to extract specific orders which have a small delay. It is something that we are working on and hope to have a satisfactory solution when we change computer systems next year. We hope you are happy with your new washbasin
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A. A.
30 Nov 2021
Verified reviewGreat quality desk, good communication and deliver
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A. A.
30 Nov 2021
Verified reviewYes
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A. A.
30 Nov 2021
Verified reviewPricey but you do get what you are paying for. Furniture looks amazing and just the smell of the wood is lovely. Would definitely recommend.
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A. A.
30 Nov 2021
Verified reviewBeautiful looking furniture, quality products and fantastic customer service. I am rarely so impressed by online purchases!
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A. A.
30 Nov 2021
Verified reviewThis is my second order with Tikamoon and again I’m delighted with the product and customer service and the excellent delivery company
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A. A.
30 Nov 2021
Verified reviewCustomer service was excellent,
Reviews displayed in chronological order
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