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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
10 Dec 2021
Verified reviewReally lovely unit, solid wood.
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A. A.
10 Dec 2021
Verified reviewEasy to use.
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A. A.
10 Dec 2021
Verified reviewI absolutely love my Tikamoon yin yang unit. Beautiful finish, perfect piece of furniture.
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A. A.
10 Dec 2021
Verified reviewProduct arrived damaged - which wasn’t a surprise given it arrived without any protection other than a sheet of paper. 3 week wait for another unit - by which time the tradesman installing it has moved onto another job.
Reply from Tikamoon.co.uk
Please accept our apologies your item was damaged on arrival. We are upgrading our level of packaging in the near future to help reduce the possibility of damage in transit.
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A. A.
10 Dec 2021
Verified reviewLove it. Great unit. Delivered ok and looks great. Thanks
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A. A.
10 Dec 2021
Verified reviewThe mirror is exactly what we wanted. The build quality is superb compared to others we have seen.
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A. A.
10 Dec 2021
Verified reviewExcellent product quality & smooth delivery process
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A. A.
10 Dec 2021
Verified reviewGood quality, affordable price.
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A. A.
10 Dec 2021
Verified reviewWe both loved what we saw on the Tikamoon website. We wanted stylish, good quality furniture, and, I’m pleased to say, that’s just what arrived. The courier team were excellent. We’ve already placed another order and have no hesitation recommending Tikamoon – 5 stars.
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A. A.
10 Dec 2021
Verified reviewNo issues no problem. Straight forward order and deivered fine.
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A. A.
10 Dec 2021
Verified reviewXXX
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A. A.
10 Dec 2021
Verified reviewVery good
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A. A.
10 Dec 2021
Verified reviewExcellent product, exactly as described. Delighted with it.
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A. A.
10 Dec 2021
Verified reviewthe large wooden vanity unit was not sufficiently packaged and protected for delivery. the first unit was damaged and was returned and the second visibly affected by transit, but not to a degree where i could be bothered to sent it back. Pack your wooden furniture better!
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A. A.
10 Dec 2021
Verified reviewLovely site and easy to navigate
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A. A.
10 Dec 2021
Verified reviewQUALITY PRODUCTS; EXCELLENT CUSTOMER SERVICE.
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A. A.
10 Dec 2021
Verified reviewThis table is beautiful but sadly it was very difficult to put together. The parts (legs, fixings, screws) have not been engineered well and we were not able to attach the lower deck of this table. My husband (who has built many things including a large deck multi level deck in the garden!) battled with the table for sometime but eventually gave up and couldn't find a way to align the legs with the pre drilled holes. Such a same as it is a beautiful piece of furniture.
Reply from Tikamoon.co.uk
Thank you for your feedback. We are very sorry to hear that your item has a manufacturing defect. In such situations we invite you to contact our customer service team who will look to resolve this for you.
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A. A.
10 Dec 2021
Verified reviewEverything went well with the order and delivery. After about a week, I noticed a split in the woodwork near a joint. I contacted Tikamoon and they have arranged for a replacement unit to be delivered. Good service so far.
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A. A.
1 Dec 2021
Verified reviewStuff took a while to come, but the marble sink and the wood chair I bought are beautiful. Well made items that will last. Delivery gents were fine.
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A. A.
1 Dec 2021
Verified reviewGreat service. Excellent delivery
Reviews displayed in chronological order
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