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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
30 Nov 2021
Verified reviewall very efficient
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A. A.
30 Nov 2021
Verified reviewAmazing customer service definitely would recommend tikamoon to others the products looked better in person when arrived.
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A. A.
30 Nov 2021
Verified reviewGreat range.. absolute quality !
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A. A.
30 Nov 2021
Verified reviewBasin looks good and it arrived when they said it would.
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A. A.
30 Nov 2021
Verified reviewThe Tikamoon range is like a breath of fresh air, simple yet stylish. I love it. I have ordered twice from their website, 5 items in all, had a small problem with one item and customer services responded and issued a refund very quickly to compensate for it.
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A. A.
30 Nov 2021
Verified reviewReliable seller and efficient customer service. The first delivery failed, but when I contacted tikamoon customer services, the second delivery was booked for me in a couple of days and the parcel got delivered with no issues at all. Very happy with the product and efficient support received.
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A. A.
30 Nov 2021
Verified reviewHi guys just wanted to let you know how happy i am with the customer service provided by yourself probably one of the best i have come across and how quick and easy the returns policy is hassle free. I emailed and called up the company a few times regarding my orders and the customer service by the staff on the phone was brilliant, keep up the good work, i will definitely be recommending Tikamoon to others and ordering again myself.
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A. A.
30 Nov 2021
Verified reviewHappy with the transaction
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A. A.
30 Nov 2021
Verified reviewaverage, disappointed by the standard of delivery service. it's a shame because the product itself, despite some slight damage was of good quality. the delivery service ice has put me off from ordering again.
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A. A.
30 Nov 2021
Verified reviewOne of the the easiest online shopping experience
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A. A.
30 Nov 2021
Verified reviewA great product. The only issue was trying to act on your suggestion to ask the delivery driver to wait while I checked the item! Was told the post office “don’t do that”. The item was extremely well packed though so no problem with it.
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A. A.
30 Nov 2021
Verified reviewTikamoon is easy to order, very well packaged we were kept informed of delivery status. 1 item not suitable was very easy to return
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A. A.
30 Nov 2021
Verified reviewBeautiful items with quality workmanship. Beautiful little touches in the packaging made us love it even more
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A. A.
30 Nov 2021
Verified reviewEasy to navigate and use
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A. A.
30 Nov 2021
Verified reviewOrdering and delivery all very easy and as scheduled.
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A. A.
30 Nov 2021
Verified reviewGreat service.
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A. A.
30 Nov 2021
Verified reviewLove all your products, delivery was quick and a good service, will definitely be shopping with you again
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A. A.
30 Nov 2021
Verified reviewBeautiful chair, love the handle at the back and the combo wood and green frame. Just the delivery let it down - not brought into the house and too much packaging
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A. A.
30 Nov 2021
Verified reviewMisleading regarding quality of products and delivery charges
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry you felt you have been misled, however, we can assure you this is not our intention. We strive to provide quality products via a clear and concise website.
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A. A.
30 Nov 2021
Verified reviewA lovely looking piece of furniture but not of the best quality. Handle fell off after about ten minutes and the screw is too short to reaffix. Also the item wobbles and doesn’t feel very sturdy. However it is a lovely design.
Reply from Tikamoon.co.uk
Thank you for your review. Please accept our apologies your item did not arrive in a perfect condition. We invite you to contact our customer service team with your concerns, and they will look to find a solution for you.
Reviews displayed in chronological order
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