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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
20 Dec 2021
Verified reviewQuality products
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A. A.
20 Dec 2021
Verified reviewGreat range of products and service was very good.
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A. A.
20 Dec 2021
Verified reviewLovely company, lovely furniture. Something about it is just different and looks and 'feels' nicer.
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A. A.
20 Dec 2021
Verified reviewEasy to use. Kept updated clearly and promptly.
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A. A.
19 Dec 2021
Verified reviewReally happy with with everything from start to finish. The website is really well layed out and easy to navigate. Communication involving my order was great and delivery was absolutely fantastic. The delivery company ( BJS ) gave me a date and called when they were on their way. They offered to take the furniture to a room of my choice but I didn't require that to be done. The furniture itself is beautiful,well made and has a simple modern design which I absolutely love. This is the third time I've purchased Tikamoon furniture and it's a lot of money for me personally but I have to say,the design,materials used,quality of build and the knowledge that the furniture is ethically made,make it extremely good value for money in my opinion. I look forward to my next purchase.
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A. A.
19 Dec 2021
Verified reviewArrived within timescale, and delivery was on time and easy. Customer services very good at answering my queries before and after purchase. Thank you
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A. A.
19 Dec 2021
Verified reviewQuick service, delivered what was on the tin
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A. A.
19 Dec 2021
Verified reviewBeautiful product.
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A. A.
19 Dec 2021
Verified reviewExcellent customer service. Product excellent design and ideal for what I needed. Finish mediocre..it needs some finishing and treating and mine came with a chip out of a front edge inspite of being very well packed. Company offered generous discount which I accepted. This isn’t anything like Ercol quality but it represents reasonable value for money.
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A. A.
19 Dec 2021
Verified reviewExcellent product but the delivery was completely chaotic. Shame
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A. A.
19 Dec 2021
Verified reviewThe customer service was excellent especially as I made a mistake on the delivery address & it was sorted so easily & quickly by Adam. The chest of drawers I ordered was fantastic. Such a beautiful piece of furniture. I love it so much! Delivery was efficient & I was kept informed & updated regularly. Couldn’t be more happy.
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A. A.
19 Dec 2021
Verified reviewPerfect! No problems whatsoever
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A. A.
18 Dec 2021
Verified reviewExcellent service.
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A. A.
18 Dec 2021
Verified reviewOutstanding quality and great design!!! 6 weeks worth waiting
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A. A.
16 Dec 2021
Verified reviewTikamoon is one of my fav shops ever, we have some things from there and we always return cause the design and the quality are excellent. Is and easy site to use.
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A. A.
15 Dec 2021
Verified reviewI do actually like my black hallway table but when it arrived the superglue came out straight away to fix the two pieces of the decorative trim that a broken off and glued back into place ! So not a Great start ! Maybe more attention to packaging?
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A. A.
15 Dec 2021
Verified reviewThe item was not quite to the same standard that I was expecting. But I have not returned or queried so cannot comment on customer service. Delivery was fine.
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A. A.
15 Dec 2021
Verified reviewThe web site is well laid out and easy to navigate. We were very happy with the ordering process, delivery arrangements and most of all with the quality of the furniture. One disappointment was the sideboard - Oscar, is quite blue in the pictures but when it arrived it was a very dark blue bordering on black. It is only in the sunlight it looks blue.
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A. A.
14 Dec 2021
Verified reviewEasy to navigate site and order form. Goods arrived on the date quoted at the order point.
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A. A.
14 Dec 2021
Verified reviewVery good company to deal with
Reviews displayed in chronological order
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