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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
29 Jan 2022
Verified reviewLovely bench, beautiful look and draws lots of positive comments This isn't our first order with tikamoin, we knew the items would he quality, well packaged and delivered with good communication. Only issue was the bench has a screw hole each end which wasn't aligned. As it was perfectly useable we communicated with tikamoon and they were brilliant. Gave several options to find a mutually agreeable solution. This is how all online shopping should be.
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A. A.
29 Jan 2022
Verified reviewEasy to use.
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A. A.
29 Jan 2022
Verified reviewThe product (for a bathroom) is beautiful and I am really pleased with it. I do wish the website had informed me that a plug did not come with it, and that the wood needed to be varnished. If they had suggested their varnish to me at the time I would have purchased it at the same time as the sink unit instead of waiting another 10 days. However, as I have said the product is lovely and when I contact the company with my query they were quick to respond.
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A. A.
22 Jan 2022
Verified reviewExcellent company. Love the products and although we had to wait for delivery, I was given very accurate timescales.
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A. A.
22 Jan 2022
Verified reviewAll smooth
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A. A.
22 Jan 2022
Verified reviewExcellent site and way to use
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A. A.
22 Jan 2022
Verified reviewI found the site just fine to navigate and place my order. The delivery was as notified and carried out well with no damage to the outer packaging. I should have contacted customer services immediately after opening however, as there is damage on the top of my beautiful Console Table. I did take a photo at the time but, due to my child care problems at the time, I just did not get round to it. I have placed a piece of china over the mark instead! The Console table itself is very smart and extremely well made and has been admired. I plan to find a felt pen to attempt to ink in the damage.
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A. A.
20 Jan 2022
Verified reviewA great site, clear pictures and easy to navigate. Delivery slot booking didn’t work but customer service agent was excellent.
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A. A.
19 Jan 2022
Verified reviewI placed my order at the beginning of July and received my delivery nearly 6 months later. I was advised of the delay after a couple of months and accepted a refund for the delivery charge but really, it’s still far too long to wait for an order. I had to buy a temporary bench while I waited for the Tikamoon one and when it did finally arrive, I was slightly disappointed but really cannot be bothered to return it after all the hassle. I have bought from Tikamoon before and always been very satisfied with my purchases but this has not been a great experience.
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A. A.
19 Jan 2022
Verified reviewGreat service
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A. A.
19 Jan 2022
Verified reviewExcellent quality, value and service. I wish they expanded their ranges
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A. A.
19 Jan 2022
Verified reviewLove The product just took forever to get delivered
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A. A.
19 Jan 2022
Verified reviewIt arrived damaged but generally beautiful
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A. A.
19 Jan 2022
Verified reviewSatisfied with all so far
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A. A.
19 Jan 2022
Verified reviewWebsite is clear and easy to use.
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A. A.
19 Jan 2022
Verified reviewNice site, easy to use with a great selection of products. Delivery was smooth, the guys delivering the bed head were polite and helpful.
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A. A.
17 Jan 2022
Verified reviewExcellent customer service and communication.
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A. A.
17 Jan 2022
Verified reviewLove our new console table. Wonderful quality & style. Quick & efficient delivery . Would not hesitate to order from you again.
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A. A.
17 Jan 2022
Verified reviewEverything went smoothly with the order, no complaints.
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A. A.
17 Jan 2022
Verified reviewProduct excellent, delivery 🚚 very good, no complaints, a very good company . Will use again . Thank you .
Reviews displayed in chronological order
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