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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
26 Feb 2022
Verified reviewJonak teak dining table is beautiful. Also it is very good quality, sturdy, excellent carpenter work.
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A. A.
24 Feb 2022
Verified reviewGood quality materials. Coffee table we ordered was a little too small for our room but Tikamoon happily and quickly took it back and refunded us in full promptly. Cannot fault the service - they were great - thank you.
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A. A.
24 Feb 2022
Verified reviewExtremely disappointed especially as we had looked forward to utilising the furniture in our new home, and that they looked so good on the website and on reviewers photos. However, delivery was appalling and the quality of what we received did not match its price tag. I was also amazed to hear that we would not receive repayment unless the items were packaged safely and securely upon collection which I found ironic and terribly insulting.
Reply from Tikamoon.co.uk
Thank you for your review. We are also very sorry that we were unable to provide you with a perfect unit on this occasion. Your photos will be reviewed by our production time, so enhancements can be made to the product and packaging. Best wishes Your Tikamoon Team
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A. A.
23 Feb 2022
Verified reviewNothing negative to say, found a beautiful product on their site, ordered, it was delivered in a timely manner with no problems so as smooth as it comes.
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A. A.
23 Feb 2022
Verified reviewWe love the sink. It's not plumbed in as yet..
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A. A.
23 Feb 2022
Verified reviewThe finish on the product wasn't detailed enough. Damage/wear on edging of wardrobe shelves; door handles not positioned properly and a few additional quality issues with respect to the poor oiling of wood. This led to areas of doors and shelves that were different colour to rest of product.
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A. A.
23 Feb 2022
Verified reviewSite and purchasing was straightforward with good information and a very good range of products
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A. A.
23 Feb 2022
Verified reviewVery good service and good communication
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A. A.
23 Feb 2022
Verified reviewCannot fault this company
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A. A.
22 Feb 2022
Verified reviewMostly very positive although delivery date could have been quicker
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A. A.
22 Feb 2022
Verified reviewYes, I am pleased with product which was well packed for good protection.
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A. A.
22 Feb 2022
Verified reviewEasy to access
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A. A.
22 Feb 2022
Verified reviewThe TV unit arrived very well packaged with instructions on how to attach the feet. However the sliding doors were misaligned and weren't running freely. There were no other instructions in the packaging. I spoke to someone who gave us some hints on how to get them positioned correctly and it worked fine. The actual unit looks slightly lighter than the picture on screen. We are pleased with the purchase.
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A. A.
22 Feb 2022
Verified reviewEasy to use, no problems, quick delivery
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A. A.
22 Feb 2022
Verified reviewThe site was easy to use ,delivery soo er than expected,good prices
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A. A.
22 Feb 2022
Verified reviewAbsolutely, one of the worst companies I have ever used….. All items damaged on arrival, a nightmare waiting for collection, then replaced weeks later with wrong items and then subsequently told no longer items are in stock and got to wait for four months onwards…
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A. A.
22 Feb 2022
Verified reviewHigh quality, beautiful products. The website is easy to navigate and the ordering process was quite seamless. The order tracking leaves a bit to be desired but the bathroom sink arrived safely and it was just as sturdy and beautiful as it looked in the pictures. I has now been fitted and is definitely the feature in my en-suite bathroom. Very pleased with my purchase.
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A. A.
21 Feb 2022
Verified reviewSite easy to use. Clear pictures of products.
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A. A.
21 Feb 2022
Verified reviewFantastic selection of quality products
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A. A.
21 Feb 2022
Verified reviewEasy to use.
Reviews displayed in chronological order
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