Go to website
Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
-
A. A.
6 Apr 2022
Verified reviewA long delivery time but that was flagged on order. I’m very happy with my purchase and my shelves look beautiful against my tiled wall.
-
A. A.
6 Apr 2022
Verified reviewExcellent
-
A. A.
6 Apr 2022
Verified review5 star
-
A. A.
6 Apr 2022
Verified reviewLoose joint on wooden box I had ordered which I pushed back into line . One corner of box slightly dented . Not as good a purchase as desk we previously had from Tikamoon.
Reply from Tikamoon.co.uk
Thank you for your review. Please accept our apologies that your item was damaged during delivery. Should you no longer wish to retain the box, please contact our customer services within 60 days, who will arrange a collection. Kind regards Your Tikamoon Team
Reply from A. A.
I'll keep the box thankyou. I don't think the box was damaged on delivery as outer cardboard box undamaged Must have been packed as it was .
Show exchanges Hide exchanges -
A. A.
6 Apr 2022
Verified reviewSite is easy to use.
-
A. A.
6 Apr 2022
Verified reviewLovely piece of furniture, very well made. Delivered earlier than expected.
-
A. A.
6 Apr 2022
Verified reviewVery well organised web site. High quality pictures and description of furniture helped with purchasing decisions.
-
A. A.
5 Apr 2022
Verified reviewReally happy I found this brand. Lovely chairs & table for our garden, quick delivery! Very happy!
-
A. A.
5 Apr 2022
Verified reviewVery good quality product and arrived very quickly.
-
A. A.
5 Apr 2022
Verified reviewarrived earlier than expected highly recommended, good quality
-
A. A.
5 Apr 2022
Verified reviewSearch function very helpful
-
A. A.
5 Apr 2022
Verified reviewEasy website to navigate easy order process and goods delivered within the quoted timescales.
-
A. A.
5 Apr 2022
Verified reviewThe chairs look as depicted online. We bought two of them. They go well with our solid wooden dining table and really look good. Wish they were more robust/solid. Have had them only for a month so hope they last long. The delivery was on time and we were kept update throughout.
-
A. A.
4 Apr 2022
Verified reviewVery pleased with the service received from Tikamoon. The communication re. delivery was excellent.
-
A. A.
4 Apr 2022
Verified reviewOverall a good service.
-
A. A.
3 Apr 2022
Verified reviewI am very dissatisfied with this product. As delivered, the product matches neither the colour as pictured nor product description as "light coloured wood" as one of "the hallmarks of Scandinavian vintage furniture". The table is much darker than pictured and is far from "light coloured wood" even before finishing with the recommended surfacing product, which turned the wood much darker. Also, the table is apparently already surfaced with some sort of paint, which comes off during preparation for application of the finishing product leaving the table surface colour very uneven and patchy. The whole table will require sanding and re-surfacing with no guarantee that the underlying wood is light and uniform in colour.
-
A. A.
2 Apr 2022
Verified reviewLove the design
-
A. A.
2 Apr 2022
Verified reviewVery easy assembly and great quality products!
-
A. A.
2 Apr 2022
Verified reviewIt’s hard to get an idea of quality when buying online. I wanted to make sure what I bought was solid wood and environmentally friendly. You get both these with Tikamoon.
-
A. A.
2 Apr 2022
Verified reviewExcellent because a packaging arose and it was dealt with speedily and very effectively, giving a range of choices. The test of a good company is when something goes awry afterwhich the issue is sorted out satisfactorily.
Reviews displayed in chronological order
Contact
Go to website
Certification
