Go to website
Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
-
A. A.
14 Apr 2022
Verified reviewExtremely happy with the whole experience of buying from tikamoon from ease of use of website to delivery
-
A. A.
14 Apr 2022
Verified reviewIt took about 3 months to receive the hallway table and when it arrived it had a broken piece. The table is heavy, the box thin and broke down, i don’t even know how am i going to return it. If i can.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry for the delay in receiving your item, and that it was damaged on arrival. Tikamoon will be able to arrange the collection for you. Our customer service department is currently in contact with you, and will provide details regarding the next steps. Kind regards Your Tikamoon Team
-
A. A.
14 Apr 2022
Verified reviewVery pleased with quality of items, overall an excellent company.
-
A. A.
14 Apr 2022
Verified reviewExcellent service and very happy with the quality of the chairs we ordered
-
A. A.
14 Apr 2022
Verified reviewOverall, the products are amazing and I love the tables we bought. Two problems - one of the dining table legs came wrong so we couldn't fix one of the legs into the table and ended up calling the customer support for a refund. Then they forgot to refund and we only got money back after chasing up. The last problem was their customer support where we had asked initially if we can change the delivery address as we were moving only later to find out we cannot. So we pulled up the old email responses and asked to be escalated then it magically was okay after the customer support realized they had promised and later changes their words. So I would say, while the products are great (not necessary good for value IMO) there is rooms for improvement for their customer support especially for such a strong branding tikamoon has.
-
A. A.
11 Apr 2022
Verified reviewI have loved Tikamoon for a while. The site is easy to navigate with beautiful photography. It’s a brand that I trust.
-
A. A.
10 Apr 2022
Verified reviewVery happy with table and delivery the only criticism is there was far too much non-recyclable packaging
-
A. A.
10 Apr 2022
Verified reviewTook a while to be delivered but when it arrived the packing was brilliant and the quality of the products fantastic.
-
A. A.
10 Apr 2022
Verified reviewWe are very very pleased with our purchase, the table and chairs are lovely.
-
A. A.
8 Apr 2022
Verified reviewEasy enough to navigate
-
A. A.
8 Apr 2022
Verified reviewSome great products on this site
-
A. A.
7 Apr 2022
Verified reviewThis is a high-quality company. In my case, I loved their table and chair combination Teo, but when they arrived I found out that the table looked too large on my terrasse, entirely my fault. With another company, this might have ended in trouble. With this case, I was able to send it back and received a full refund in a very timely manner. I still love their products and am now considering buying a smaller table here. Excellent customer support, everything simply going very smoothly. Nice!
-
A. A.
7 Apr 2022
Verified reviewEasy to navigate website, pictures true to life. Delivery guys were top notch.
-
A. A.
6 Apr 2022
Verified reviewHad a slight delay , but it was worth the wait . Highly delighted with coffee table , as described , good value , kept informed at each stage and of delivery slot
-
A. A.
6 Apr 2022
Verified reviewHappy with the whole process from ordering to delivery
-
A. A.
6 Apr 2022
Verified reviewIt was delayed and I had to wait much longer than the 10 weeks, but it was worth it in the end.
-
A. A.
6 Apr 2022
Verified reviewWebsite is easy to navigate and the order process was simple
-
A. A.
6 Apr 2022
Verified reviewGood description of item. Easy to navigate and process for ordering was straight forward.
-
A. A.
6 Apr 2022
Verified reviewThe console table was beautifully made and assembly was very easy. Delivery was also great. Would highly recommend Tikkamoon.
-
A. A.
6 Apr 2022
Verified reviewGreat product, beautiful finish and quality. Problems and delays with shipping unfortunately.
Reviews displayed in chronological order
Contact
Go to website
Certification
