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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
17 Apr 2022
Verified reviewThe service from Tikamoon is exemplary! The speed of delivery and free returns should be a business model to be followed by others.
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A. A.
16 Apr 2022
Verified reviewThe site was a bit tricky. I wasn’t able to buy the oil that I needed to put on the table so had to place a separate order. This incurred two delivery charges when it would have been free if ordered together. However, after an email this was sorted out and charges were refunded.
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A. A.
16 Apr 2022
Verified reviewVery easy site to use. Good information about the product.
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A. A.
16 Apr 2022
Verified reviewOrdered a garden table which was beautiful and it delivered very quickly. Cannot recommend enough!
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A. A.
15 Apr 2022
Verified reviewGreat service and great products, I love my new Pia rattan arm chair!
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A. A.
14 Apr 2022
Verified reviewReally pleased, quick delivery, great product beautifully made - really happy with our purchase.
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A. A.
14 Apr 2022
Verified reviewReally great service and the garden lounge set is just perfect…
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A. A.
14 Apr 2022
Verified reviewgreat experience.
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A. A.
14 Apr 2022
Verified reviewEasy to use
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A. A.
14 Apr 2022
Verified reviewEasy to use highly tempting site.
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A. A.
14 Apr 2022
Verified reviewBrilliant service excellent product
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A. A.
14 Apr 2022
Verified reviewVery pleased with my furniture although it must have been in a warehouse for a time, needed a good clean and a shine Looks too too now Very happy with service and delivery
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A. A.
14 Apr 2022
Verified reviewI love the console table but the waiting period was so long. Overall - very good
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A. A.
14 Apr 2022
Verified reviewGood service and fair price
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A. A.
14 Apr 2022
Verified reviewVery satisfied with my order, customer service and delivery!
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A. A.
14 Apr 2022
Verified reviewFound items I was interested in with good picture and clear dimensions and this was followed up with excellent delivery notifications
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A. A.
14 Apr 2022
Verified reviewSite was easy to use. Good communications and swift delivery.
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A. A.
14 Apr 2022
Verified reviewStylish website, I like that you're not inundated with too much choice.
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A. A.
14 Apr 2022
Verified reviewEasy to navigate, accurate descriptions
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A. A.
14 Apr 2022
Verified reviewDelays with the order and initially refused to reimburse me for the delivery costs. After pushing, they did refund the delivery, however it still took 7 weeks from date of order to me receiving the item. Once arrived, the item needed assembly even though on the website it stated it was assembled. Not a great experience with this brand and will not be ordering from them again.
Reply from Tikamoon.co.uk
Please accept our apologies for the delay in receiving your order. We are sorry to hear this was a negative experience for you, though hope you are happy with your new console table. Kind regards Your Tikamoon Team
Reviews displayed in chronological order
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