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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
29 Apr 2022
Verified reviewGood
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A. A.
29 Apr 2022
Verified reviewBeautiful chairs. Would have been 5 stars if packaging had been more sustainable. There were large sheets of polystyrene to send to landfill. These days there are much more environmentally friendly alternatives available. Recent purchases from another company used 100% recyclable packing materials. Please go greener!
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A. A.
29 Apr 2022
Verified reviewA beautiful looking & very well made piece of furniture. Appealing website & love how environmentally aware & responsible they are. Excellent contact process along with super delivery. Drivers pleasant & respectful in my home. Furniture very well packed too. Looks unique & beautiful in my lounge.
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A. A.
29 Apr 2022
Verified reviewI am very happy with the product
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A. A.
29 Apr 2022
Verified reviewVery pleased with the bedhead, it looks really pretty in situ. Delivery much quicker than expected.and communication from Tikamoon and deliverers was excellent. All round a very good experience.
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A. A.
29 Apr 2022
Verified reviewgood value for money
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A. A.
23 Apr 2022
Verified reviewDelivered in the time they gave me and let me choose a time slot for my convenience, fair prices and good products =)
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A. A.
23 Apr 2022
Verified reviewThe delivery lad’s were very good
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A. A.
23 Apr 2022
Verified reviewI’m always nervous of buying without seeing something, but went with the reviews and wasn’t disappointed. Real wood and great quality. Thank you!
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A. A.
23 Apr 2022
Verified reviewGreat service. Good delivery and easy to exchange one product. Very happy with everything including the lovely quality of furniture
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A. A.
23 Apr 2022
Verified reviewThe product is really poor quality. The legs did not fit when it was delivered so we had to make some adjustments ourselves. There are lots of cracks and splits in the wood as well. Appalling quality for the price.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry to hear that your table did not reach you in perfect condition. We would like to invite you to contact customer service at info@tikamoon.com with some pictures and someone will come back to you with some solutions. Kind regards Your Tikamoon team
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A. A.
23 Apr 2022
Verified reviewBrilliant quality
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A. A.
23 Apr 2022
Verified reviewGreat website
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A. A.
23 Apr 2022
Verified reviewDelighted with the quality of the Teo wooden garden table! Customer services were very helpful, as I was ordering the table as a 90th Birthday present, to be delivered straight to my parents. Everything went very smoothly and it arrived on time. It's a beautiful table and I would definitely order from Tikamoon again.
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A. A.
23 Apr 2022
Verified reviewGood website, easy to order, quality item Quick delivery, very well packed Overall very pleased
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A. A.
23 Apr 2022
Verified reviewArrived within the designated time period
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A. A.
23 Apr 2022
Verified reviewI'm very pleased with the service I got from Tikamoon. I had to change the delivery point - the office staff were very helpful in dealing with that.
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A. A.
17 Apr 2022
Verified reviewFound exactly what I was after on the site by doing a Google browse
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A. A.
17 Apr 2022
Verified reviewBeautiful table which looks great in my kitchen. Can’t wait to order the larger version for my hall when it comes back into stock.
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A. A.
17 Apr 2022
Verified reviewEverything from start to finish was superb.
Reviews displayed in chronological order
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