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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
10 May 2022
Verified reviewMet all expectations.
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A. A.
10 May 2022
Verified reviewSadly I cannot recommend as the bathroom cabinet arrived damaged in two places. I was very disappointed as I very much liked the look of the cabinet but Tikamoon say they are unable to check items when they get them, they simply ship the items out to the likes of me. The customer service however was good and the refund came quickly. The delivery collection was on time and was professional. As Tikamoon were sadly not prepared to check the item prior to shipping, even when they were aware that there had been a problem first time round, this gave me no confidence to try again. What a real shame!
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A. A.
10 May 2022
Verified reviewOrdering the product was fine, although it would have been useful when placing the order to have been given an indication of delivery date, rather than saying it will be delivered within 10 days. We were in the middle of a renovation with builders on site some days and this made it difficult to plan. We ordered a cabinet and varnish. The varnish got lost on the way. Tikamoon were happy to refund it, but this was frustrating. The varnish showed up the following week. I ended up sending the cabinet back - Tikamoon refunded without problems.
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A. A.
10 May 2022
Verified reviewEasy to use, regular sales - we’ll keep coming back.
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A. A.
10 May 2022
Verified reviewBoth products were very badly damaged
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A. A.
10 May 2022
Verified reviewOrdering our table was very simple and had no problems. Our order was delivered exactly when said and delivery guys were very efficient.
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A. A.
10 May 2022
Verified reviewGreat customer care. Our original marble unit started to crumble 3.5y after purchase. They just provided another one. No questions asked. Great service.
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A. A.
10 May 2022
Verified reviewNo specific comments good or bad
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A. A.
6 May 2022
Verified reviewLovely coffee table - very high quality and just what we wanted. Delivery was fast and very efficient.
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A. A.
6 May 2022
Verified reviewExcellent service, order well packaged & arrived in less than 2 weeks. Very happy.
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A. A.
6 May 2022
Verified reviewAbsolutely great Company. The products are beautiful and finished to a high standard.
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A. A.
6 May 2022
Verified reviewExcellent service from Tikamoon. The chairs arrived but unfortunately were unsuitable, only because they just didn’t suit the space for which I had bought them. I contacted Tikamoon and they quickly arranged for the chairs to be collected. I am most impressed and would definitely use this company again.
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A. A.
6 May 2022
Verified reviewI thought the process from beginning to end was excellent. We were told how long we would have to wait for the order and kept informed as it got closer to the delivery date. On the arrival there was a small amount of damage so we contacted Tikamoon and the issue was dealt with promptly and effectively. Customer services were quick and easy to contact and very professional.
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A. A.
6 May 2022
Verified reviewBeautiful basin but sadly very heavy. Had to return it. The customer service and delivery/return was 5/5ii
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A. A.
6 May 2022
Verified reviewExcellent quality and delivers right on time to the room of my choice, excellent from start to finish
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A. A.
6 May 2022
Verified reviewI had been looking for a table for some time and found exactly what I was looking for on the Tikamoon website. All the information was easy to find and the ordering process was clear and straightforward. Delivery time was shorter than expected during the post covid / Brexit time which was a bonus. The table arrived very well packaged and the instructions for assembly (attaching legs) were easy to follow. The table is very well made and solid. We are delighted with our purchase.
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A. A.
6 May 2022
Verified reviewThe whole process was very simple and professional.
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A. A.
6 May 2022
Verified reviewWe ordered our product on the 04/04 and it’s still not arrived! The company they used to deliver was a complete shambles and we’ve had to have another one sent out again.
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A. A.
6 May 2022
Verified reviewAll good
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A. A.
6 May 2022
Verified reviewBeautiful quality love it. Delivery took a while but love it thanks
Reviews displayed in chronological order
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