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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
12 Mar 2023
Verified reviewEasy to order, arrived speedily, good value for money. Perfect little stool for bathroom.
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A. A.
12 Mar 2023
Verified reviewStraight forward
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A. A.
11 Mar 2023
Verified reviewYou ask him too many words
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A. A.
11 Mar 2023
Verified reviewFound exactly what I needed thanks to the 360 degree images
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A. A.
10 Mar 2023
Verified reviewEasy to navigate.
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A. A.
10 Mar 2023
Verified reviewVery pleased with my purchase. Easy to assemble and fits perfectly in my spare bedroom
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A. A.
10 Mar 2023
Verified reviewNot too happy. There was no response to email within hrs of delivery telling that item delivered was broken for two days. Had to call on the third day to request exchange.
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A. A.
10 Mar 2023
Verified reviewNo specific negative thing.
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A. A.
10 Mar 2023
Verified reviewGreat prompt service and after service. Thank you.
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A. A.
10 Mar 2023
Verified reviewGreat platform to browse through, good selection of products
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A. A.
10 Mar 2023
Verified reviewAbsolutely love my oak vanity unit and sink, haven't had them fitted yet but once I do, I'll upload a photo.
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A. A.
10 Mar 2023
Verified reviewGreat website and a great product, we are very pleased with our TV stand. Customer service was great, delivery was quick, we were kept updated till our delivery was delivered! Great service, thank you 😊
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A. A.
10 Mar 2023
Verified reviewThe two pieces of furniture are beautiful and very well made, all I ned to do was screw the legs on. No problems with delivery and the furniture was very well packaged. Very happy.
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A. A.
10 Mar 2023
Verified reviewI'm so pleased with the quality of the products and their customer service. I did have to wait longer for the table but understood it was not the company's vault. Would highly recommend the products and company.
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A. A.
10 Mar 2023
Verified reviewEasy to navigate and plenty of good photos of each item
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A. A.
10 Mar 2023
Verified reviewThe delivery driver was a bit grumpy because he had problems finding the house despite the fact that I had given instructions as to how to find it.
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A. A.
10 Mar 2023
Verified reviewBeautiful solid wood furniture
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A. A.
10 Mar 2023
Verified reviewNot solid oak as described. Cupboard interior, back and drawer box made from finger jointed rubberwood. Build quality not up to scratch for a £750 piece of furniture. Poorly filled misaligned mitre joints. Customer service has been poor, with little concern that they are mis-selling as solid oak.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry you are unhappy with your product. As offered, you are more than welcome to return the item for a full refund including the shipping costs as per our 60 days returns policy. Kind Regards Your Tikamoon Team
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A. A.
10 Mar 2023
Verified reviewGreat product - love my table. Delivered as promised and really clear and simple assembly instructions
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A. A.
10 Mar 2023
Verified reviewExcellent product and customer service. Held the delivery until we moved.
Reviews displayed in chronological order
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