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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
20 May 2023
Verified reviewGreat quality and easy customer service
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A. A.
20 May 2023
Verified reviewGood
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A. A.
20 May 2023
Verified reviewFantastic website that lets you filter by dimensions. Clear accurate images. Ordering and delivery straightforward
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A. A.
20 May 2023
Verified reviewThe site I lovely and easy to navigate.
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A. A.
20 May 2023
Verified reviewThe delivery took a bit longer than I’d hoped, but the chair is absolutely gorgeous and well worth the wait.
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A. A.
20 May 2023
Verified reviewAll OK - no problems
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A. A.
20 May 2023
Verified reviewI love the item I ordered. The expected delivery time on the website was somewhat optimistic. It said 8-10 weeks but ordered beginning of January and it eventually arrived end of April. The online chat was easy enough to get an update though. Would have been nice to have had a few more automatic updates though.
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A. A.
20 May 2023
Verified reviewAn easy to navigate site and the order and delivery process was swift and problem free
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A. A.
20 May 2023
Verified reviewExcellent quality product, looks great in our garden Only gripe a little over packaged with some non recyclable foam wrapping
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A. A.
20 May 2023
Verified reviewLovey bookcase Well made Arrived a little later than was promised but once delivery was arranged it arrived on time and well packaged. Looked like the picture on line so all in all very happy!
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A. A.
20 May 2023
Verified reviewWebsite and ordering are frictionless
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A. A.
20 May 2023
Verified reviewI like the products that Tikamoon sells but pretty much everything else is really poor. My biggest gripe is the packaging - masses of it and huge quantities of expanded polystyrene and cellophane tape. Sarcastic customer service, vague and often exceptionally long delivery times, high prices and poor deals. I place orders with Tikamoon through gritted teeth and avoid where I can.
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A. A.
20 May 2023
Verified reviewVery good shopping experience from start to finish.
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A. A.
20 May 2023
Verified reviewSecond piece from tikamoon. Excellent yet again.
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A. A.
20 May 2023
Verified reviewEasy to navigate site. Good communication re delivery.
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A. A.
20 May 2023
Verified reviewFound exactly what I wanted easily, confirmation and delivery came through quickly. Arrived the day and time it was meant to. Very pleased overall.
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A. A.
8 May 2023
Verified reviewEasy to navigate
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A. A.
8 May 2023
Verified reviewExcellent product……exactly how it was described and in perfect condition.
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A. A.
8 May 2023
Verified reviewWe ordered a outdoor garden table. The delivery was smooth with the delivery professionals arriving exactly when they said they would. They placed the table, inspected it for any damage, and left us to it. The table was amazing and arrived without a scratch. We felt we had a great customer experience and would definitely order again from Tiakmoon.
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A. A.
8 May 2023
Verified reviewI can honestly say I've been more impressed with the product quality and service I've received from Tikamoon than any other company I've used in a very long time. It's so refreshing to order quality furniture and not have to wait 3-4 months for delivery! My Oliver solid oak TV stand is beautiful and exactly as described. My house is a new build with no fireplace in a large living room, so I was looking for a sizable piece of furniture to be a focal point and this certainly fits the bill. I've had so many compliments from friends and family. The delivery service was excellent - good communication and delivered when they said they would, pleasant and helpful delivery guys. I also had great service from the customer care team on the single occasion I raised a query. Thank you for a great shopping experience - I will certainly recommend Tikamoon to others.
Reviews displayed in chronological order
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