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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
8 May 2023
Verified reviewIt's easy to navigate and has lots of unusual items
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A. A.
8 May 2023
Verified reviewStunning furniture. Worth the wait
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A. A.
8 May 2023
Verified reviewGreat company, wonderful products :)
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A. A.
8 May 2023
Verified reviewSuperb company to deal with.
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A. A.
7 May 2023
Verified reviewLovely quality and finished superbly.
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A. A.
7 May 2023
Verified reviewDelivery was days earlier than they said but I was very happy about that . Company was very good at letting me know everything I couldn't be more happy
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A. A.
7 May 2023
Verified reviewWebsite was laid out well and incredibly easy to navigate.
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A. A.
6 May 2023
Verified reviewWebsite was easy to navigate and secure.👍😃 Also great service.
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A. A.
3 May 2023
Verified reviewGorgeous product and fantastic customer service!
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A. A.
3 May 2023
Verified reviewThe site is very easy to navigate. The order and the delivery went smoothly.
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A. A.
3 May 2023
Verified reviewSUPER EFFICIENT DELIVERY AND BEAUTIFUL PRODUCTS.
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A. A.
2 May 2023
Verified reviewWebsite is visually appealing and informative.
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A. A.
2 May 2023
Verified reviewBeautiful piece of furniture, well made, well packed, well priced and delivered quickly. Ethical too Thank you
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A. A.
2 May 2023
Verified reviewThe product description is incorrect. Customer service's response was to send the technical drawings showing the correct table measurements and told us we can always send the table back if we didnt want it. We had paid in advance waited 6 weeks for delivery of a table that did not meet the advertised spec. It is still showing online as being 30cm high when the table top is actually 20cm high!
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A. A.
1 May 2023
Verified reviewEasy to use. Found what I wanted to order easy enough and ordered it.
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A. A.
30 Apr 2023
Verified reviewNice quality items, nicely presented. Some of the prices are about racy, but overall the items are so well designed and curated so it’s really not that unreasonable. Many items are quite unique so you’re not going to see them elsewhere and you’ll struggle to even find similar items elsewhere, you probably won’t find alternatives for many items that aren’t multiple times more and/or custom made. Trust me, I tried. The focus on interesting and quality materials is great and seems really thoughtful and well executed. There’s plenty of info including delivery info before purchase, so the prices are reasonable with all this in mind, as you can be sure you know what you’re getting and won’t be disappointed/surprised. Very happy with my first order, have placed another, and have found myself coming back to browse for inspiration for other stuff I need. Will definitely be back in future and it’s quickly becoming my go-to to start my searches. Checkout options have Apple Pay which is a big thumbs up, so checkout is really quick/easy.
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A. A.
29 Apr 2023
Verified reviewNot great as the porcelain top of our vanity had cracked and tikamoon refused to help with the cost of replacing. I will not use this company again.
Reply from Tikamoon.co.uk
Thank you for your review Unfortunately we are unable to cover damages on items that are not due to the manufacturing or product itself so in this case we were not able to provide a new washbasin at a reduced price. I am very sorry for the disappointment this caused. Kind Regards Your Tikamoon Team
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A. A.
29 Apr 2023
Verified reviewDelivery is excellent, handled with care.
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A. A.
29 Apr 2023
Verified reviewBuild quality of the good is good and responsive customer service. Replacement due to missing delivery by the courier company was despatched quickly after I reported the problem.
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A. A.
28 Apr 2023
Verified reviewAbsolutely love my oak Jonak tv unit! So impressed with it that I’ve ordered the matching coffee table, beautifully made, straight forward ordering and delivered before estimated delivery time, Excellent service very happy customer.
Reviews displayed in chronological order
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