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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
19 Jun 2023
Verified reviewOrdering and delivery fine. Problem was with the product - see below.
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A. A.
19 Jun 2023
Verified reviewGreat product, delivered on time.
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A. A.
19 Jun 2023
Verified reviewGreat product, unique
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A. A.
19 Jun 2023
Verified reviewVery clear, good presentation
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A. A.
18 Jun 2023
Verified reviewI have ordered 3 pieces of furniture from this site and I am really happy with all of them. Everything I have ordered has been delivered on time in perfect condition. I will definitely be ordering my next piece from them.
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A. A.
18 Jun 2023
Verified reviewLovely chairs, efficient purchase process, very happy!
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A. A.
18 Jun 2023
Verified reviewOrdered easily. Good communication re: delivery. A smooth process from start to finish.
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A. A.
18 Jun 2023
Verified reviewExcellent service
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A. A.
18 Jun 2023
Verified reviewLovely site and easy to navigate
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A. A.
17 Jun 2023
Verified reviewNo complaints other than the colour of the unit we ordered. It was nothing like that shown on the online catalogue, the wood much darker and more red. This was only discovered after we unpacked the delivery and the delivery team had departed. Repacking and sending back the very heavy unit seemed to us to be nigh impossible without assistance. Fortunately we have a mixture of wood tones in the room that the unit is sited but anyone hoping to match should be cautious and I wouldn't recommend buying from Tikamoon if you have such concerns. I don't think we'll be using them again.
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A. A.
17 Jun 2023
Verified reviewGood to find a furniture manufacturing company that maintains quality and aesthetics at an affordable level. Much appreciated.
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A. A.
17 Jun 2023
Verified reviewThe website works really well, easy to use and navigate.
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A. A.
17 Jun 2023
Verified reviewI ordered the headboard, it was delivered on time. The quality is excellent and the size exactly as stated in spec. Cannot fault product or service!
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A. A.
17 Jun 2023
Verified reviewSite very good, product excellent and delivery on time. very happy. Also, products very well packed!
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A. A.
17 Jun 2023
Verified reviewexcellent piece of furniture ,well made and functional love it
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A. A.
17 Jun 2023
Verified reviewGreat service beautiful furniture
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A. A.
17 Jun 2023
Verified reviewEasy to navigate site, clear details on delivery price and dates. Kept within time frame given
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A. A.
17 Jun 2023
Verified reviewI ordered 2 chairs and a sink. All lovely - as described and very pleased with the quality of all of them. the only thing that I was disappointed at was the delivery. It took 3 weeks to get the items - which I think was a bit long to wait. Quality of items very good but don't order if you need things in a hurry.
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A. A.
17 Jun 2023
Verified reviewQuick delivery. Everything packed securely. Even with boxes little bit damaged on the outside, inside everything was perfect. Great communication, I knew when my order was packed and dispatched. Furniture is solid wood and beautiful. As it looks on the pictures. Highly recommend the company and their products. Knowing there’s free return and easy process made ordering even easier.
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A. A.
17 Jun 2023
Verified reviewAlways conscious using a site I haven’t purchased from before. I ordered the 170cm oak TV unit and the beautiful Chest for our master suite. The furniture is incredible quality. I was blown away. Customer service were flawless when I phoned them to old my order until I moved into my new home. Quality products and incredible service. Thank you
Reviews displayed in chronological order
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