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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
5 Jul 2023
Verified reviewThe delivery company were very good,kept me updated all the time,customer service at tikamoon were also helpful.
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A. A.
5 Jul 2023
Verified reviewI am beyond disappointed with this website. I ordered quite a few items in last couple of months. 2 of them are yet to be delivered and rest all have issues after issues to deal with their bit rude patronising customer service.
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A. A.
27 Jun 2023
Verified reviewDelivered with care! Great communication for delivery!
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A. A.
26 Jun 2023
Verified reviewCustomer service help me with my order when I messed it open Very helpful My order was delivered earlier than Then date given which was a bonus
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A. A.
26 Jun 2023
Verified reviewFabulous website. Easy to use. Delivery of my Corto metal towel rack was quicker than expected. Driver delivered item to room of my choice. Item was well packaged. I contacted customer service to ask if rack was rust proof. They were quick with a reply that it was. Would definitely recommend this company.
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A. A.
25 Jun 2023
Verified reviewVery satisfied with my order , love my tv cabinet look lovely in my home , would recommend really nice quality.
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A. A.
25 Jun 2023
Verified reviewMy marble basin is amazing so classy looking. Service was great and came well packed
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A. A.
25 Jun 2023
Verified reviewBeautiful pieces, great customer service and seamless delivery. Would definitely recommend buying from Tikamoon
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A. A.
25 Jun 2023
Verified reviewSuper quick delivery. Very happy with the bookcase.
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A. A.
25 Jun 2023
Verified reviewGreat service and quality of the goods.
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A. A.
23 Jun 2023
Verified reviewDelivery times were quite slow. The stone sinks were great, but the TV cabinet was of pretty poor build quality.
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A. A.
23 Jun 2023
Verified reviewOk website, however We’ve received a good wood quality table, however some damage was visible, scratches and the screws in the support wood beam (bottom table) were bend/ loose
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry to hear that your item arrived damaged. We will reach out today to hopefully resolve this to your satisfaction. Kind regards Your Tikamoon Team
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A. A.
23 Jun 2023
Verified reviewMy table was slightly damaged, small chip on the bottom of the leg , so now have put a lantern there to hide it . Was given £10 refund which is a bit stingy . I had waited a long time , 2 months, for the table to be delivered so didn’t want to wait again for another table .
Reply from Tikamoon.co.uk
Thank you for your review We are sorry your item arrived damaged. We evaluate our compensation on the level of damage and how it effects the unit, however we also offer a collection for a full refund should you not be satisfied with any options put forward. However, your review will be fed back to our team for continued improvements and we hope we can welcome you back a customer in the future. Kind Regards Your Tikamoon Team
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A. A.
23 Jun 2023
Verified reviewOne of the best bespoke type of furniture out there
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A. A.
23 Jun 2023
Verified reviewGood email communication regarding delivery
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A. A.
23 Jun 2023
Verified reviewBeautiful furniture, great quality. Was given free delivery as there was a long lead time but then item came a few weeks earlier than expected so that was great!!
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A. A.
23 Jun 2023
Verified reviewI don’t think I have bought online from a better company, we have bought 2 different items from Tikamoon and have been completely satisfied, the furniture was exactly what we wanted and it was delivered on time,very well protected in transit and customer service was exceptional
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A. A.
23 Jun 2023
Verified reviewThe site is easy to use with good clear photographs and I like how previous customers left their photographs of the furniture in their homes showing you how the furniture appears in a smaller space rather than the large open space used on the website pages
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A. A.
20 Jun 2023
Verified reviewExcellent in all aspects, well done.
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A. A.
20 Jun 2023
Verified reviewItem arrived with dents, marks and stains on. Apparently this is part of the charm of the product.
Reviews displayed in chronological order
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