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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
9 Sept 2023
Verified reviewAll 'round 5 star experience. I don't usually buy furniture online before seeing it 'in the flesh', but I did this time and it is a perfect piece for my bathroom. The wood, craftsmanship, and design are all high quality. The product was delivered well ahead of the expected date too.
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A. A.
9 Sept 2023
Verified reviewExcellent service. Early delivery even though sourced from the Paris shop. Well packaged and quality item.
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A. A.
9 Sept 2023
Verified reviewGood communication and flexible delivery.
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A. A.
9 Sept 2023
Verified reviewEasy site to navigate.
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A. A.
8 Sept 2023
Verified reviewGood product range, easy ordering process and excellent delivery.
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A. A.
7 Sept 2023
Verified reviewVery pleased with the purchase. The quality of the cabinet is excellent and very easy to assemble. The only slight niggle is about the marble sink. It does not have an overflow which means we cannot put the plug down. It would have been helpful to know about this before purchasing the product. However, the quality of both products is excellent.
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A. A.
6 Sept 2023
Verified reviewSeamless service pleased with my purchase
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A. A.
6 Sept 2023
Verified reviewThe purchase and delivery were simple and easy; it's only the time from order to delivery that was a problem.
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A. A.
6 Sept 2023
Verified reviewOk website, it would be great if furniture delivered would look in perfect condition as they appear on the website.
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A. A.
5 Sept 2023
Verified reviewBeautiful piece of furniture. Arrived promptly and very happy with it.
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A. A.
5 Sept 2023
Verified reviewWell made shelves which look good in our living room.
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A. A.
5 Sept 2023
Verified reviewLoved the sideboard . As good as it looked in the pictures. The communication throughout was excellent and was refunded because the piece had gone on sale before I received it. Thank you!
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A. A.
5 Sept 2023
Verified reviewA lovely, welll made product that arrived very promptly. The price was competitive too👍
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A. A.
5 Sept 2023
Verified reviewEasy to use
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A. A.
4 Sept 2023
Verified reviewThe teak items ordered have exceeded my expectations with their quality and workmanship. Definitely recommend thank you.
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A. A.
2 Sept 2023
Verified reviewAll fine.
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A. A.
2 Sept 2023
Verified reviewthe site is easy to navigate and well laid out. The items are honestly and comprehensively represented so you know exactly what you're buying
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A. A.
2 Sept 2023
Verified reviewNice products but once they have your money to include the delivery fee, do not deliver to schedule and when they do deliver the products hanging out through the doors and upside down. I bought 2 side boards and a bookcase so the order was £2.3k. My parents went to accept the delivery as they failed to deliver on the first agreed date and as a consequence I had distraught parents (85 & 82) as they were left in helpless situation and this was despite trying to chase the drivers down the drive. I was offered a £30 voucher from tikamoon for the first failed delivery and a lost days leave but a voucher is no use if you have no intention of shopping with a company again,
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry that the delivery did not take place as expected. We have forwarded these comments onto our transport managers for continued improvements with our courier partners. We hope that besides the delivery you enjoy the products. Kind Regards Your Tikamoon Team
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A. A.
2 Sept 2023
Verified reviewAmazing service and products!
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A. A.
1 Sept 2023
Verified reviewI needed help to make a straight full payment without going through their other ways they were offering and they were so helpful can’t fault the service from the office staff.
Reviews displayed in chronological order
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