Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
8 Nov 2023
Verified reviewTikamoon provided us with the best furniture we have ever owned … this product we bought is one we have owned before and again we are super satisfied with our purchase the guys delivered to us with care and we’re friendly too
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A. A.
8 Nov 2023
Verified reviewThe item arrived chipped, scratched, marked and dented with doors that were not aligned. We got a small cash refund to avoid the hassle of returning and finding another (fits well and we spent a long time looking) but we would not have purchased if we knew that is how it would arrive. Disappointing.
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry that your item arrived damaged from transport. Please note we offered money to keep the item, a replacement unit or a return for a full refund in this case to help resolve this as best as possible. As we are based in France our items need to pass through many hands before they arrive with you and can sadly sometimes arrive damaged due to this. We will always look to resolve this to the best of our ability for you. Kind Regards Your Tikamoon Team
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A. A.
7 Nov 2023
Verified reviewThe website was easy to navigate.
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A. A.
6 Nov 2023
Verified reviewGreat chairs look really stylish 😍
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A. A.
6 Nov 2023
Verified reviewVery happy with my product
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A. A.
6 Nov 2023
Verified reviewExcellent products and quality. Bought twice and both the times no issues. Will buy again hopefully in the future
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A. A.
5 Nov 2023
Verified revieweasy to navigate.
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A. A.
5 Nov 2023
Verified reviewLovely items- very good quality wood and finish. Easy to assemble. Delivery was also quick and the team were communicative and efficient.
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A. A.
5 Nov 2023
Verified reviewEasy to order, delivered when they said they would, excellent packaging. I didn’t need to contact customer services so all good!
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A. A.
4 Nov 2023
Verified reviewItem arrived well packaged and in perfect condition. Delivery was a little slower than stated, but they were quick to respond, helpful and friendly when I contacted them via email.
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A. A.
2 Nov 2023
Verified reviewVery good!
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A. A.
2 Nov 2023
Verified reviewOkay
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A. A.
1 Nov 2023
Verified reviewExcellent products and customer Service
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A. A.
31 Oct 2023
Verified reviewAll good. Slightly long delivery time.
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A. A.
30 Oct 2023
Verified reviewBeautiful basin and mirroe, extremely well packaged, I would highly recommend this company.
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A. A.
30 Oct 2023
Verified reviewGreat range of high quality products at affordable prices.
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A. A.
30 Oct 2023
Verified reviewgood product, good price, good customer service
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A. A.
30 Oct 2023
Verified reviewI have ordered a few times now from Tikamoon and each time it’s been faultless.
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A. A.
29 Oct 2023
Verified reviewWe are easy to use
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A. A.
28 Oct 2023
Verified reviewQuality is ok except for door hinges. Adjustable kitchen cupboard hinges that are maxed out on adjustment and so are loose every time you open the door are not what I expected for £1200? Otherwise it’s all good but nearly returned for rubbish hinges.
Reviews displayed in chronological order