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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
15 May 2024
Verified reviewNice table (albeit very low so we have needed to purchase separate table legs to increase the height) but ordered the coffee table on 17th January, arrived 25th Aprii (over 3 months delivery!!!!) If we had known it would take this long, we would have purchased elsewhere.
Reply from Tikamoon.co.uk
Thank you for taking the time to review your coffee table. We are very sorry for the delivery delay, and thank you for your patience throughout. We can advise that the delivery time has been increased on our website for Sheesham products, to provide a more accurate delivery time. Best wishes Your Tikamoon Team
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A. A.
15 May 2024
Verified reviewI have ordered from Tikamoon before and I was pleased with the service and very good quality of the wood used for the furniture,so I decided to buy another piece hoping for the same quality.
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A. A.
15 May 2024
Verified reviewGood
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A. A.
15 May 2024
Verified reviewItems are beautiful, but very expensive and not delivered with care. Customer service was very poor when my item arrived broken.
Reply from Tikamoon.co.uk
Thank you for your feedback. We are very disappointed that your item was damaged during transport and our customer service team were unable to provide you with the requested compensation. We hope you are happy with the new bedside table and will enjoy it for many years to come. Kind regards Your Tikamoon Team
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A. A.
11 May 2024
Verified reviewEasy to navigate and to place an order.
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A. A.
8 May 2024
Verified reviewWebsite works well
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A. A.
8 May 2024
Verified reviewThink website is good
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A. A.
8 May 2024
Verified reviewExcellent ordering and delivery experience. Product as described.
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A. A.
7 May 2024
Verified reviewHigh quality furniture. I ordered 2 metal garden chairs. Phoned customer service to delay delivery date and that was easily agreed. Delivery perfect: given a date and a 3-hr delivery window ahead of time. On the day the delivery driver warned they would arrive in next 45 mins. They did. Very polite and friendly delivery. Chairs very well packed to prevent damage.
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A. A.
7 May 2024
Verified reviewFrom order to delivery the service was excellent. We were kept up to date with progress and the item was delivered promptly and on time.
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A. A.
7 May 2024
Verified reviewThe Delivery was excellent, communication also excellent.
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A. A.
7 May 2024
Verified reviewExcellent quality furniture at a reasonable price. I was a bit apprehensive about ordering an expensive furniture item without seeing it first but after a reassuring discussion over the phone with tikamoon I decided to go ahead. I had to wait about 10 weeks for delivery but was very pleased with the delivery service and the quality of the sideboard which arrived well packaged and undamaged. I would not hesitate to buy from tikamoon again.
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A. A.
4 May 2024
Verified reviewFabulous looking bench great quality
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A. A.
1 May 2024
Verified reviewExcellent high quality furniture. Exceeded expectations. Looks expensive and well made. Could not be happier. Delivery on time and careful.
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A. A.
1 May 2024
Verified reviewThe order took about two weeks to arrive which is over the 10 days estimated and they had to rearrange delivery once. Also once of the items (a mirror) isn’t that well made (reviewed separately) as didn’t have fittings on the bottom so isn’t secure when attached to the wall. My other item was beautiful (rattan lampshade) and as described.
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A. A.
30 Apr 2024
Verified reviewEasy
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A. A.
30 Apr 2024
Verified reviewExcellent choice of items
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A. A.
30 Apr 2024
Verified reviewI am very satisfied with the whole process of ordering from Tikamoon! Right from the searching for the products on line , ordering, the quality of the products, the information given about the products on line and the delivery were excellent! Thank you!
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A. A.
28 Apr 2024
Verified reviewOrder arrived well within the estimated time and the level of protection from the packaging was amazing. I’m delighted with both the bookcase and the side table. Really well made quality pieces and value for money.
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A. A.
28 Apr 2024
Verified reviewGood order and delivery experience and quality of product is great.
Reviews displayed in chronological order
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