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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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T. R.
4 Jun 2025
Verified reviewQuality product, good price, easy oder, quick delivery
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J. G.
4 Jun 2025
Verified reviewVery good service and communication Lovely products
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Julie A.
4 Jun 2025
Verified reviewFantastic website, sustainable packaging, delivered promptly.
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Annette R.
4 Jun 2025
Verified reviewSecond time I have ordered and have to say fantastic service quick delivery and high quality products which I love. Brilliant value. Thank you Tikkamoon please don’t change your standards as it works which can’t be said about a lot of things these days
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E. C.
4 Jun 2025
Verified reviewMy classy, elegant acacia coffee table is absolutely beautiful. It is admired by all my guests. The design is unique and exquisite
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V. N.
4 Jun 2025
Verified reviewExcellent quality bedside table. Delivery quick and packaging removed.
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P. S.
4 Jun 2025
Verified reviewThe product is solid but delivery was slow and it was disappointing to see them use polystyrene packaging but it’s a classic ‘made in China’ item.
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G. T.
4 Jun 2025
Verified reviewLove the furniture. Customer services is good too
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F. M.
4 Jun 2025
Verified reviewIt’s a beautiful piece of furniture very striking and looks great in our bathroom. Wonderful service well packed and delivery was on time. Would definitely recommend to all my friends and family.
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J. B.
4 Jun 2025
Verified reviewA great selection of products on the site which was easy to navigate and order.
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K. L.
24 May 2025
Verified reviewAll very straightforward, easy to see the products and lead times etc. Our order was delayed by some issue at customs but I was kept well informed and wasnt in a rush for it.
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G. M.
24 May 2025
Verified reviewMy item arrived in the expected time frame and was in perfect condition.
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C. W.
24 May 2025
Verified reviewReally good quality, price appropriate for this quality
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A. H.
24 May 2025
Verified reviewIt took a long time from order to delivery. Tikamoon made sure we were updated as to progress. I think the cabinet must have been made to order. We'll worth the wait.
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K. R.
24 May 2025
Verified reviewQuality of product great. High standard of workmanship and attention to detail. Customer service top of range.
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D. N.
24 May 2025
Verified reviewThe product received was perfectly described and it is a fantastic piece of furniture
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A. F.
24 May 2025
Verified reviewExcellent quality
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T. M.
24 May 2025
Verified reviewThe bench is just what we wanted, it came fully assembled, it fits the space we need it for perfectly and is both sturdy and comfortable. An excellent addition to our garden
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K. M.
24 May 2025
Verified reviewOrder was delayed but it did not much affect my project, good communication with the Tikamoon team.
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M. B.
24 May 2025
Verified reviewAfter waiting over 10 weeks the table delivered was not as advertised, to be more specific the acacia wood had a white wash finish and was not as pictured on the website. I was very disappointed and brought this issue to customer services and suggested they remove these misleading images from the website, to avoid this happening to other customers, in the future, this has not happened and the website still shows the incorrect images.
Reply from Tikamoon.co.uk
Hello, Thank you for taking the time to share your experience with us. We sincerely apologise for the disappointment caused by the delivery of your table and the discrepancies in the product imagery. Your feedback is invaluable, and we will ensure that it is shared with the relevant team to address these concerns. We appreciate your understanding as we work towards improving our service. Best regards, The Tikamoon Team
Reply from M. B.
You are continuing to miss sell this item on your website, weeks after I brought this to your attention. I suspect you will continue to do so and more customers will be as let down and disappointed as I was.
Reply from Tikamoon.co.uk
Hello, Thank you for sharing your feedback with us. Please kindly understand that the responsible departments have been informed, however, it will require some time for changes to be actioned. Best regards, The Tikamoon Team
Reply from M. B.
I await the changes to be made and hope not too many customers are disappointed in the meantime.
Reply from Tikamoon.co.uk
Thank you for understanding.
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