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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Easy ordering process and delivery."
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
Digital experience
"It is a well designed website and everything is easy to find!"
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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Natasha E.
22 Jun 2025
Verified reviewBeautiful product, very happy customer. Arrived damaged at first but a replacement was shipped out quickly to us.
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Delfina R.
20 Jun 2025
Verified reviewItem colors not as expected . Hard to hang without damaging the wall Terrible customer service after I contacted them because they didn’t send a piece to mount the item
Reply from Tikamoon.co.uk
Hello, Thank you for taking the time to share your feedback with us. We're sorry to hear that the item did not meet your colour expectations and that you faced challenges with mounting the hook. Your experience is important to us, and your comments on customer service will help us improve. We appreciate your input and hope to enhance your experience in the future. Best regards, The Tikamoon Team
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Muminah F.
17 Jun 2025
Verified reviewThis Sink!! It is absolutely stunning!! I cannot begin to describe the quality and the level of detail this sink holds! Really uplifts my bathroom and makes it the main Character! I am so obsessed with it! The best quality and product I have ever purchased. Even my plumber who was fitting it did say he has never seen anything like it! So that’s deffo a compliment for Tikamoon and their products. The service was amazing and the delivery company was so great in bringing it and ensuring it was in the right order and was in good condition. Very good service from start to finish.
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D. R.
17 Jun 2025
Verified reviewLovely furniture. Both design and quality. Great packaging. Nothing got damaged, and most of the packaging is cardboard.
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A. N.
16 Jun 2025
Verified reviewGreat product but my experience with the delivery company wasn't great, I tried to modify the delivery date to a specific day but it registered as requesting delivery on the next working day instead.
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Liz M.
16 Jun 2025
Verified reviewVery satisfied with the service and the product. I had to change the delivery date and this was very easy & I was kept informed throughout
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Mohammad Q.
15 Jun 2025
Verified reviewThe order was delivered promptly and in perfect condition. The delivery team very courteous. Tikamoon support team has been excellent as well. Quality of furniture and fittings excellent.
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Andrew P.
9 Jun 2025
Verified reviewDelivered quickly, great products.
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Lindsey H.
9 Jun 2025
Verified reviewgood overall customer experience
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Natasha K.
9 Jun 2025
Verified reviewGood service, delivery, no problems.
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Miroslav N.
8 Jun 2025
Verified reviewI have already purchased few pieces of furniture and couldn’t be happier with my choice. Great design and material used, modern, contemporary and timeless design. Highly recommended.
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Angie V.
7 Jun 2025
Verified reviewNo problem with the furniture but delivery guys just left it in the middle of the room, wouldn’t unpack said you pay extra for that! Large heavy item and am in my own so it sat there for 2 days until I could get help!
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A. B.
4 Jun 2025
Verified reviewMy items arrived well packaged and within the time frame specified.
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Vivien G.
4 Jun 2025
Verified reviewI'm very impressed with this company. We had a problem with a table that was delivered (on time) and they immediately sent out another one. No questions asked, just taken on trust. They respond to questions quickly and are very efficient. Excellent service.
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K. H.
4 Jun 2025
Verified reviewQuick delivery. No issues with arranged date and time. Packaged securely to avoid damage .
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S. D.
4 Jun 2025
Verified reviewQuick annd efficient delivery. Thankyou.
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J. B.
4 Jun 2025
Verified reviewExcellent style & quality with helpful & friendly delivery service
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S. B.
4 Jun 2025
Verified reviewEverything perfect . Excellent product. Delivery spoiled the experience.nrarly two hours late without apology. Huge box had to be opened in the hallway as it wouldn't go through the door. Refused to remove the box as some deliverers do, which is not a criticism - just an absence of helpfulness. Should have been a two man delivery but only one man came and I had to help which wasnt good as I'm nearly 80. This has put me off ordering more from this company.
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Jude E.
4 Jun 2025
Verified reviewGood
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Rosalind R.
4 Jun 2025
Verified reviewAfter reading some very negative reviews on Tikamoon I was delighted to receive my item, which arrived swiftly and looked exactly as it did on the picture. Thank you.
Reviews displayed in chronological order
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