Go to website
Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
-
Pauline A.
10 Jul 2026
Verified reviewI was kept fully informed re the progress of my order despite it taking a loooonnnggggg time. This was unusual for me as all my previous purchases where delivered quite quickly. My sideboard wes incredibly well packed and arrived by 2-man delivery to the room I wanted. I did have to do the unpacking myself. heavy duty cardboard, polystyrene spacers, edge support etc. The sideboard looks beautiful---it brings me joy everytime I look at it.
-
A. B.
10 Jul 2026
Verified reviewSite well laid out. Could only find the French language videos on how to install the vanity units, which were simple enough to follow but an additional English speaking version could be useful.
-
Simon S.
10 Jul 2026
Verified reviewConvenient website, and reasonably priced furniture. Like the fact that a lot of the items are solid wood, unlike modern flat-pack alternatives.
-
K. D.
10 Jul 2026
Verified reviewThe unit itself is really pretty and exactly what I was looking for. My feedback would be the turn around time was up to 10 weeks. The updates for this aren't ideal. You get a message to say its been dispatched, no estimated delivery date until the day before it comes. There is tracking available but it is shipped from France so you have no idea how many steps are involved to work out what day it will be delivered and have to be in to receive it. When you work full time it feels very last minute and hard to prepare for. The unit also arrived with extremely rusty hardware… I contacted customer service with photos and they responded asking for a video which I also thought was an unnecessary delay when you're trying to get a bathroom fitted. They did send new hinges though so happy with that.
Reply from Tikamoon.co.uk
Hi there, Thanks for your feedback, we are glad the unit matches what you were looking for. We are sorry the service around delivery and communication fell short and appreciate you letting us know. Pleased we could resolve the matter and that you are happy with the result. Kind regards. tikamoon team
-
Karen B.
27 Jun 2026
Verified reviewGreat, service, very helpful and beautiful products.
-
Laurie M.
27 Jun 2026
Verified reviewPricey but amazing quality and so beautiful. Great customer service too. Will come back for more!
-
J. M.
26 Jun 2026
Verified reviewAlthough delivery was free via a discount code, delivery should be free over a certain limit regardless, then perhaps another discount code could be used instead.
-
Suzy K.
26 Jun 2026
Verified reviewEasy to navigate website, lovely garden furniture made from woods and metal which is what I was looking for. Items chosen had a 4 week wait for delivery (as told when ordering) - they arrived on the day/hour they said they would. Well packaged however wish all the packaging was cardboard/paper and more recyclable (only apx 14% plastic placed in recycling bins is actually recycled).
-
Mandy G.
25 Jun 2026
Verified reviewExcellent service fantastic product I would highly recommend Tikamoon for you furnishing requirements in all rooms
-
Maxine I.
25 Jun 2026
Verified reviewFound what I was looking for straight away.
-
Matt R.
25 Jun 2026
Verified reviewOnce the items were delivered, I couldn't be happier with them. The quality is superb. The downside has been the delay of 10 weeks to receive my order, with one item missed from the initial delivery, then taking a further 2 weeks to arrive.
Reply from Tikamoon.co.uk
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you love the quality of your items. We apologise for the delivery delays and appreciate your understanding. Your experience helps us improve, and we hope to serve you even better in the future. Warm regards. tikamoon team
-
Lisa H.
25 Jun 2026
Verified reviewThe site was easy to use and secure.
-
Carol N.
25 Jun 2026
Verified reviewLove it, fantastic quality
-
Tara M.
20 Jun 2026
Verified reviewEasy to use and good choice
-
Adrian C.
20 Jun 2026
Verified reviewVery easy to use and understand
-
Sandra R.
17 Jun 2026
Verified reviewGood quality images of products, easy purchase process. Bought a garden table and chairs in teak, the Leon table and the Vasco chairs. The quality of the products is actually unbelievable, I never imagined they would be as beautiful as they are. Perfect finish. Beautifully smooth, no marks, absolutely stunning. They were packed so well. I am delighted with these and they look so lovely in the garden. Never bought from Tikamoon before but would definitely do so again.
-
Stanislav S.
17 Jun 2026
Verified reviewVery easy to navigate and the customer service is fast to respond.
-
Kim M.
17 Jun 2026
Verified reviewWell made and stylish. I love it so much.
-
Katy F.
15 Jun 2026
Verified reviewOrdered a metal garden bench. It took a while to arrive (presumably made to order, which was complete acceptable), but was worth every penny. Beautiful design, great quality and superbly packed to protect the metal during international transit. Couldn’t fault it and would happily order again from Tikamoon.
-
Raman G.
14 Jun 2026
Verified reviewI love my mirror. It's beautiful! I appreciate that it was untreated wood as it allowed me to stain to much my existing furniture.
Reviews displayed in chronological order
Contact
Go to website
Certification
