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18 rue Léon Béridot BP 353 ZAC champfeuillet 38509 Voiron

Reviews for THERMIC

Total: 274 reviews since 22/12/2020

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Based on 97 reviews from the last 12 months

5

65%
4

13%
3

9%
2

3%
1

9%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Therm-ic is often praised for products that feel easy to use in real life, with warm socks, gloves and batteries that keep feet dry and comfortable. Some customers also mention quick delivery and clear communication, while a few had to manage Bluetooth pairing or read the instructions more carefully than expected.

The recurring feedback points to good build quality, comfortable fit and practical features such as Bluetooth control and long battery life. At the same time, delivery problems come up repeatedly, including late shipments, wrong drop-off points, cancellations and missing items. A few customers also report unhelpful customer service, batteries that would not charge, and a glove or app connection issue.

This summary is AI-Generated

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Delivery

56 reviews mention delivery, with 68% positive feedback.

"Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden…"

"bra produkt, snabb leverans"

"Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on…"

Digital experience

10 reviews mention the digital experience, with 70% positive feedback.

"Responstider and easy to navigate"

"good orientation on the website and very nice communication with you"

"Sito semplice ed intuitivo e buona spedizione"

1 ★

2 ★

3 ★

4 ★

5 ★

D. T.
12 Feb 2025
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Really disappointed in this product. After one season had to buy new batteries. Within 4 days they both no longer work. Going in the bin!!!
Experience from: 11 Jan 2025
L. P.
10 Feb 2025
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After a week, I still have no news on the shipment and I have not received what I ordered
Experience from: 23 Jan 2025
M. G.
10 Feb 2025
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Very good service. The order is processed very quickly, the shipment too. Of particular note is the free delivery to Poland.
Experience from: 23 Jan 2025
J. P.
3 Feb 2025
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Kupuję kolejny raz. Szybka dostawa, zgodna zamówieniem.
Experience from: 12 Jan 2025
R. H.
2 Feb 2025
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Great
Experience from: 22 Jan 2025
E. C.
1 Feb 2025
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Livraison rapide, produits conformes et performants. En revanche, je trouve que les explications/manuels sont vraiment nuls. C’est mal expliqué et pas détaillé, vu le prix c’est un peu moyen. Alors j’imagine qu’il faut aller sur le site, mais justement ce n’est pas normal.
Experience from: 10 Jan 2025
S. W.
31 Jan 2025
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Came quickly. As described.
Experience from: 19 Jan 2025
A. M.
31 Jan 2025
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I love this
Experience from: 18 Jan 2025
C. P.
29 Jan 2025
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Worked as expected and with quick delivery
Experience from: 18 Jan 2025
S. L.
27 Jan 2025
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Excellent product They are nice and fitted, not loose at all but not over tight By far the best ski socks I've used.
Experience from: 15 Jan 2025
I. U.
27 Jan 2025
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Normal
Experience from: 28 Dec 2024
C. G.
27 Jan 2025
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Produits de qualité, expédition rapide, je recommande vivement
Experience from: 13 Jan 2025
F. J.
27 Jan 2025
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Fantastic products and swift delivery!! Also great service!
Experience from: 4 Jan 2025
S. P.
27 Jan 2025
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Very fast shipping.
Experience from: 14 Jan 2025
W. K.
27 Jan 2025
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Evrything it’s ok
Experience from: 3 Jan 2025
M. M.
27 Jan 2025
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Very good, thank you!
Experience from: 9 Dec 2024
F. C.
24 Jan 2025
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My order has not yet arrived. It is almost two weeks late
Experience from: 6 Jan 2025
M. D.
24 Jan 2025
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Great service thank you
Experience from: 7 Jan 2025
M. N.
16 Jan 2025
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good
Experience from: 5 Jan 2025
N. K.
15 Jan 2025
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Good webshop, and good customer service.
Experience from: 20 Dec 2024