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Review Summary
Therm-ic is often praised for products that feel easy to use in real life, with warm socks, gloves and batteries that keep feet dry and comfortable. Some customers also mention quick delivery and clear communication, while a few had to manage Bluetooth pairing or read the instructions more carefully than expected.
Delivery
"Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden…"
Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden wäre. Damit hätte man dem Kunden unnötigen Ärger und Zeitaufwand sowie beiden Seiten die Mühe einer Reklamation und eines erneuten Versands ersparen können.
"bra produkt, snabb leverans"
"Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on…"
Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on August 24. For an expensive item, this should be express post.
Digital experience
"Responstider and easy to navigate"
"good orientation on the website and very nice communication with you"
"Sito semplice ed intuitivo e buona spedizione"
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Jean pierre T.
15 May 2026
Verified review-OK-
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Coline G.
5 May 2026
Verified reviewLe magasin a bien voulu nous reprendre les batteries (pas assez puissantes à la base) et nous a fait payer donc des plus cher. Les commandes se sont bien passées
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V. M.
13 Apr 2026
Verified reviewProducto excepcional, envío puntual.
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Serena V.
25 Mar 2026
Verified reviewReally good quality! The socks keep my foots dry and warm all day
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Diego V.
25 Mar 2026
Verified reviewOttimi Guanti. Provati durante un trekking sulla neve con temperature intorno allo 0. da provare appena possibile in posti più freddi e con vento
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Miha Z.
7 Mar 2026
Verified reviewGood
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Fabio B.
7 Mar 2026
Verified reviewOrdinato,pagato,ricevuto in una settimana. Very good!
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R. G.
7 Mar 2026
Verified reviewVery fast delivcery
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Ewa G.
7 Mar 2026
Verified reviewFine
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Eric P.
7 Mar 2026
Verified reviewAll is okay
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Katrin Y.
7 Mar 2026
Verified reviewProduct is great; however, delivery experience was really unsatisfying: paket has been delivered instead to the - during order process- defined pick up station to a DPD pick up store far away;
Reply from THERMIC
Hello, Thank you for taking the time to share your feedback. We’re glad to hear you’re pleased with the product but sincerely apologise for the delivery experience you encountered. Your comments are valuable to us, and we'll use them to improve our service. If you have any further concerns, please don’t hesitate to reach out. Best regards, Therm-ic team
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Door V.
5 Mar 2026
Verified reviewDit not receive the package yet.
Reply from THERMIC
Hello, We're sorry to hear that you haven't received your package yet. We understand how frustrating this can be. Please reach out to our customer service team so we can assist you in tracking your order and resolving this issue: service@therm-ic.com Thank you for your patience. Therm-ic team
Reply from Door V.
Thank you for response. I still don't have the package. I ordered elsewhere and received it.
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Boris F.
25 Feb 2026
Verified reviewThank you))
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Sebastian G.
23 Feb 2026
Verified reviewGood product but poor service in Sweden retailors without parts to Change in the swedish stores or online shops
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Mauri T.
22 Feb 2026
Verified reviewWery good.
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Giacomo D.
22 Feb 2026
Verified reviewMolto semplice e ben funzionante
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Nikolaj L.
22 Feb 2026
Verified reviewОчень хорошо, отличное обслуживание. Рекомендую.
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Giovanna R.
21 Feb 2026
Verified reviewmolto valido
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Shane G.
21 Feb 2026
Verified reviewI can only rate you on your fast postage as my wife won’t use the goods till next season…excellent fast postage included in the purchase
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Vinko K.
21 Feb 2026
Verified reviewFast delivery. Product in good shape.
Reviews displayed in chronological order
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