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Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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A. A.
23 Jan 2024
Verified reviewVery quick transport.
Reply from Swiminn.com
Dear Jitka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Jan 2024
Verified reviewAwesome website. I bought some swimming goggles and they arrived precisely when the people from SwimInn predicted. I will return every time with more enthusiasm. Thank you !!!
Reply from Swiminn.com
Dear Somlea Andrei, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jan 2024
Verified reviewReturn part of the website is not working properly. Chat or Whatsapp uses only bots and sending an email has no effect. In other words, no service at all. Will never order here again.
Reply from Swiminn.com
Hello Jetro, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. The product you purchased is correct, it is also listed in the category of Kid´s swimwear > Jammers (above the picture). The Features read: Gender - Boys https://www.tradeinn.com/swiminn/en/funky-trunks-training-spot-me-jammer/140365040/p Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
Reply from A. A.
I do not agree withg that. I explained in an email that your size table is incorrect. I was guided to the page with the jammer via an ad, not via the catgories on your website. The category 'Boys' was not visible when I ordered this product. Therefore I still think the fault is on your behalf. Your website is simply not working properly, the size tables are incorrect and your information is unclear. Please answer to my email, and not only to this review!
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A. A.
11 Jan 2024
Verified reviewI won't lie I was a little worried as the item was from abroad, but this company had great communication, I was kept informed at all times, the item came quite quickly for the time of year also (Christmas) very impressed wouldn't hesitate to order from this company again, highly recommend.
Reply from Swiminn.com
Dear Deborah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jan 2024
Verified reviewGood price fast delivery.
Reply from Swiminn.com
Dear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Dec 2023
Verified reviewI use it often, i like it!
Reply from Swiminn.com
Dear Rain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Dec 2023
Verified reviewAll good and delivered on time. Thank you
Reply from Swiminn.com
Dear Liz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Dec 2023
Verified reviewGreat prices. A wide range of stock. Delivery around the Christmas period as fast as could be expected.
Reply from Swiminn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Dec 2023
Verified reviewVery quick delivery , although it was pre-Christmas time
Reply from Swiminn.com
Dear Mateja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Dec 2023
Verified reviewOrder arrived on the date given, well wrapped. Goggles, very good, had some similar abt 5 years ago, had been well used, so ordered again. New pair just as good although feel the straps may be a bit thinner this time. All in all a good service, would use again.
Reply from Swiminn.com
Dear Patricia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Dec 2023
Verified reviewprice is very well swift shipping l will order again
Reply from Swiminn.com
Dear Ger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
13 Dec 2023
Verified reviewGood service
Reply from Swiminn.com
Dear Gitte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2023
Verified reviewGood price, quick International Delivery.
Reply from Swiminn.com
Dear neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Dec 2023
Verified reviewwell informed, quck delivery
Reply from Swiminn.com
Dear Slawomir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Dec 2023
Verified reviewFast delivery. I recommend.
Reply from Swiminn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2023
Verified reviewSuper udvalg. Nemt at bestille. Rimelig hurtig levering.
Reply from Swiminn.com
Dear Mariann, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2023
Verified reviewI’m really pleased with my purchase and its delivery. I was worried having read negative reviews but I had no problem and the price was great. I’d use them again.
Reply from Swiminn.com
Dear Ceri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Dec 2023
Verified reviewYou sent a package even though I cancelled it and want me to pay!!!???!! I can't send the package back to you either when you charge returns also. Bad bad bad
Reply from Swiminn.com
Hello , We truly regret the inconvenience caused. In case you have received a product that does not suit you, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
30 Nov 2023
Verified reviewBesides of the lots of negative reviews on the internet I had ordered 2 technical swimsuits from their website. I most say they were quick and punctual! All steps went smooth and on time! The only thing which they should check and correct is the courier’s link as it went to a wrong website. Anyhow all in all I definitely will use their webshop again and I can only encourage others to use their services! Thank you!
Reply from Swiminn.com
Dear Andras, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Nov 2023
Verified reviewGood price,nice swimsuit. Recomend
Reply from Swiminn.com
Dear Jurgita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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