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Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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A. A.
25 Jan 2022
Verified reviewVery happy with the service.
Reply from Swiminn.com
Dear Rob , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Dec 2021
Verified reviewThis sofa is really good quality and very beautiful in the room. It is also comfortable. Great deal for the price.
Reply from Swiminn.com
Dear Cyriaque, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Dec 2021
Verified reviewI am from the UK, Swiminn are using a ".co.uk" to deceive people into thinking the are UK based - the are NOT UK based, hence shipping takes around two weeks. When my order arrived, it was short of an item. There is deliberately no way to inform them that the order is incorrect - the only thing you can do is start a return. Their system is deliberately obstructive. All I wanted was for SWININN to send the missing item. After nearly another two weeks they have refunded the cost of the item. They have not communicated with me about this, and only refunded after I threatened them with a PayPal claim. So now I have to purchase the missing item off another supplier AND pay postage again. Do not deal with this company, unless you want a long wait, and an incorrect order, and no way to sort out any problems. NOT recommended.
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A. A.
19 Dec 2021
Verified reviewI can't get a refund without paying a huge price for postage. Very upset
Reply from Swiminn.com
Hello C, We greatly appreciate the time you spent to write a review and are very sorry for your comments and inconvenience. We would like to clarify that our return policy that you accepted at the time of purchase clearly indicates that, in the case of a voluntary return, the shipping costs are borne by the customer. The return costs will be at our expense as long as the product is actually damaged, defective or the item is incorrect. Cheers,
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A. A.
24 Nov 2021
Verified reviewGreat price for a performance knee length skin. Easy website to order from. I paid the more expensive dhl delivery and it was delivered when it said it would be. Would order from this site again.
Reply from Swiminn.com
Dear Sylvia , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
19 Nov 2021
Verified reviewVery good experience!!!!
Reply from Swiminn.com
Dear Radek, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
15 Nov 2021
Verified reviewgood quality very comfortable . so much so I have ordered 2 more .
Reply from Swiminn.com
Dear WENDY , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Nov 2021
Verified reviewCorrect product arrived. Quite slowly and with many confusing emails from 3 different sources. One source may have been fraudulent meaning my communications with Swiminn may have been hacked. As a result I only used DPDs website by direct browser access.
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A. A.
29 Oct 2021
Verified reviewFast delivery. I bought 2 pairs of AquaSphere fins. Excellent price for this item compared to other swim sites.
Reply from Swiminn.com
Dear Laura, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Oct 2021
Verified reviewPerfect store, fast delivery, products for good prices and of high quality, I will shop here again and again.
Reply from Swiminn.com
Dear Petra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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