Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
28 Sept 2022
Review collected by a third partyGreat website with everything to choose from for the type of packaging I need. Good quality on arrival and very quick delivery. Only complaint is expensive delivery fees but that’s probably unavoidable.
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A. A.
26 Sept 2022
Review collected by a third partyFabulous service as always, great choice, quick delivery
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A. A.
23 Sept 2022
Review collected by a third partyBrilliant service as always
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A. A.
23 Sept 2022
Review collected by a third partyThe right box for our product, quick delivery and no infuriating penalty for carriage North of Edinburgh! Well pleased.
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A. A.
22 Sept 2022
Review collected by a third partyAfter reading on the web page I ordered 10kg of Shredded Kraft Paper. What arrived was a box containing 9kg of Shredded Kraft Paper and the outer box weighing 1.2kgs. SO YOUR NOT BUYING 10kg's you are paying for 9KG's Be warned as this is very misleading and a con! Also Customer Services are pathetic. Contacted them on the 16th after delivery, said they would look into it - 2 full working days later I've heard nothing!
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A. A.
20 Sept 2022
Review collected by a third partyShite, very shite
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A. A.
19 Sept 2022
Review collected by a third partyGood products efficient service
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A. A.
19 Sept 2022
Review collected by a third partyPretty useless, sent the boxes to the wrong address, no notification they had been delivered to the wrong address. And no reply to email, when I asked where the boxes were
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A. A.
18 Sept 2022
Review collected by a third partyGreat choice of products and a first class service
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A. A.
15 Sept 2022
Review collected by a third partyI found customer services most helpful
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A. A.
14 Sept 2022
Review collected by a third partyThe Three Way truck arrived in good time, however had not been assembled correctly, therefore the trolley that was meant to change from upright sack truck, to flat bed was impossible without dismantling and re-assembling one part the right way around! ... It was also a bit scratched on receipt - disappointing really considering the price increased over 13% from the original time I saw the product to placing the order.
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A. A.
13 Sept 2022
Review collected by a third partyAlways good. Delivery and product
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A. A.
12 Sept 2022
Review collected by a third partyQuick delivery as always and great products
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A. A.
12 Sept 2022
Review collected by a third partyexcellent service & very reasonable prices my only problem is with DX couriers, most times my parcels are either crushed or sometimes damaged
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A. A.
11 Sept 2022
Review collected by a third partyCame quickly and good quality products
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A. A.
10 Sept 2022
Review collected by a third partyThe order arrived, as promised, on the next working day and everything was in order. Prices are competitive.
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A. A.
9 Sept 2022
Review collected by a third partyRajapack isn't always the cheapest option for packaging and storage options, but they are always good value and, mostly importantly, super reliable and very quick with dispatch and delivery. They are always the first place I go for packaging and shipping materials.
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A. A.
9 Sept 2022
Review collected by a third partyincorrect items , still waiting after almost a week for correct item
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A. A.
8 Sept 2022
Review collected by a third partyOrdered 1st September at 2.32pm and paid for next day delivery. Now on the 8th of September and still no delivery. Two telephone calls and I have been told they will be here today - just as I was told yesterday! No offer of refunded delivery charge; in fact not even an apology! Disgusted with the level of service, customer services could not have given a monkeys that we needed these boxes yesterday for a first order from a new large client. This could well cost my small business thousands of pounds.
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A. A.
8 Sept 2022
Review collected by a third partyWebsite easy to use, prices are always competitive, delivery is fast and reliable. We use Rajapack for packing need for a line of our products and they always deliver.
Reviews displayed in chronological order