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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
8 Oct 2022
Review collected by a third partyAfter calling Raja for advice on size of their bubble wrap bags for our product we placed our first order with Raja it arrived ok but the bubble wrap bags were wrong size after calling them I was told I would have to pay to post it back to them when I said it was on their recommendation I ordered them I was told to wait till they checked it all out and they would get back to me which they didn’t after many phone calls from me they said it was indeed their fault and would arrange a free pick up again after many calls from me they arranged to let the couriers know to pick it up at 4pm on first day they tried to collect at 12.30pm after calling them second day they came again at 12.30pm after calling them a third day they said they had put a note to say it had to be 4pm or it would be left outside house they came at 9.30am and got parcel outside so I am waiting on my refund the service has been shocking and I’m not impressed don’t think going forward I will be using this company again
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A. A.
7 Oct 2022
Review collected by a third partyEasy to order which was a prompt delivery. Strong box, for our small business.
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A. A.
6 Oct 2022
Review collected by a third partyGreat service, very fast delivery and competitive prices.
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A. A.
6 Oct 2022
Review collected by a third partySimple to use website and arrived when expected
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A. A.
6 Oct 2022
Review collected by a third partyBoxes ordered for next day delivery on the Thursday, didn't actually get them until the following Wednesday after being told each day prior they would be arriving. other than that boxes were fine.
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A. A.
5 Oct 2022
Review collected by a third partyWebsite easy to use, simple to order, very fast delivery, no problems, I have been ordering from Raja pack since 2007
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A. A.
5 Oct 2022
Review collected by a third partyEasy and efficient as usual!
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A. A.
4 Oct 2022
Review collected by a third partygood service
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A. A.
4 Oct 2022
Review collected by a third partyGreat products and prices, and overnight delivery - can't do better than that!
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A. A.
3 Oct 2022
Review collected by a third partyYet again delivered to incorrect address despite deleting the incorrect address off the system and ensuring when placing order the correct address was shown.
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A. A.
3 Oct 2022
Review collected by a third partyVery simple ordering process, clear communication and quality product. Really happy. I ordered late in the day and it arrived (in Somerset) the next day. I could then just crack on with work, no hassles.
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A. A.
2 Oct 2022
Review collected by a third party1st class helpful service
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A. A.
2 Oct 2022
Review collected by a third partyAll excellent, as usual. Even though I ordered the wrong size bags!
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A. A.
30 Sept 2022
Review collected by a third partyOrdered the product, good. Shipping process totally failed. No call, no contact, no apology for a total horlicks. My 3 hour drive to distribution centre in Bridgend saves our day.
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A. A.
30 Sept 2022
Review collected by a third partyEfficient as usual
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A. A.
30 Sept 2022
Review collected by a third partyOrdered, delivered, works, what more could I want.
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A. A.
29 Sept 2022
Review collected by a third partyA very helpful firm to deal with but unfortunately a week after ordering I am still missing half of my order. Customer service very pleasant but I still don’t know when to expect my goods, which has held me up
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A. A.
29 Sept 2022
Review collected by a third partyGreat company to use. Easy to order, quick delivery, no issues
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A. A.
29 Sept 2022
Review collected by a third partyGood quality. Quick delivery
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A. A.
29 Sept 2022
Review collected by a third partyGood customer service
Reviews displayed in chronological order
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