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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
25 Oct 2022
Review collected by a third partyBoxes were worse than the ones I usually get and costed over 65% more, even with the bulk discount.
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A. A.
25 Oct 2022
Review collected by a third partyFast delivery
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A. A.
21 Oct 2022
Review collected by a third partySuper quick delivery, nearly always have the bags that I use for my shop at a reasonable price...
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A. A.
21 Oct 2022
Review collected by a third partyNext day delivery. Great job, thank you!
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A. A.
20 Oct 2022
Review collected by a third partyVery very poor service. They advertise a free next day delivery service. Each day the delivery did not turn up , i phoned up, and was guaranteed i would have the delivery next following morning. This promise has not been met, for FIVE days in a row now, each day I am phoning and emailing they say tomorrow, but it does not show up. massively impacted our business, No monies off offered, still not received order. be very wary about using this joke of a company.
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A. A.
20 Oct 2022
Review collected by a third partyEasy ordering on the website, fast delivery
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A. A.
20 Oct 2022
Review collected by a third partyWe ordered paper instead of plastic which is good for the environment. More Eco Friendly and you were able to deliver and quickly
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A. A.
18 Oct 2022
Review collected by a third partyAs a regular Raja customer it was great to see their products are now sent out in recyclable boxes with eco-friendly tape (no clingfilm in sight!). Just the strapping to go and it would be perfect! Asked for a delayed delivery as we were going to be away and it arrived on the day requested. Great!
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A. A.
17 Oct 2022
Review collected by a third partyPerfect boxes, I use Raja A4 and A3 boxes and they're fantastic. Their paper tape is also the best I've found!
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A. A.
15 Oct 2022
Review collected by a third partyitem had to be chased although next day delivery was paid for, I was still charged for next day delivery although the item arrived 4 days late.
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A. A.
14 Oct 2022
Review collected by a third partyOver price delivery charge £12 to deliver a £4 item total rip off when it only costs £3.55p to deliver item in the real world Never use this company again I neither should anyone
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A. A.
13 Oct 2022
Review collected by a third partyExcellent service and good product
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A. A.
13 Oct 2022
Review collected by a third partyEasy to navigate website, well-priced and delivered 24hours later.
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A. A.
12 Oct 2022
Review collected by a third partyGoods delivered as described and arrived when expected. Good service.
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A. A.
12 Oct 2022
Review collected by a third partyCustomer service is poor. We had missing handles for the poliboard stacking boxes that we purchased and the customer services team were most unhelpful in providing replacements, despite us offering to pay for their error.
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A. A.
12 Oct 2022
Review collected by a third partyGreat service and great quality products I ordered from Raja Pack for eco friendly postage and packaging materials for my little business. The range is superb, the products are robust and protect my products perfectly and delivery is very quick. Great service.
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A. A.
12 Oct 2022
Review collected by a third partyreceived exactly what I ordered. the product is good, shame the delivery driver let you down
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A. A.
12 Oct 2022
Review collected by a third partyWebsite easy to use. They promised next day delivery sadly it took 3 days. Even after calling their CS team which promised delivery by 2.30 on day 2 it never happened.
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A. A.
11 Oct 2022
Review collected by a third partyRajapack have increased our prices by around 300%. We have used them for years, no longer have access to an account manager. We will be forced to move to a different suppler. To turn their back on small business is a massive error. We would have been a loyal customer for years. We have very large growth currently. Very disappointed.
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A. A.
10 Oct 2022
Review collected by a third partyExcellent service and products as always!
Reviews displayed in chronological order
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