Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
-
Dale A.
7 May 2025
Verified reviewgreat
-
O. A.
6 May 2025
Verified reviewWonderful products. Wonderful packaging. Very fast shipping. Will continue to buy
-
Karen W.
6 May 2025
Verified reviewBoxes arrived damaged for the second time
-
L. M.
23 Apr 2025
Verified reviewGood company - efficient and quick delivery
Reply from RAJAPACK UK
Hello, Thank you for your thoughtful feedback. We are delighted to hear that you had a positive experience. We sincerely appreciate your continued support and look forward to the opportunity to serve you again. Best regards, The Rajapack Team
-
P. S.
13 Apr 2025
Verified reviewvery helpful company. easy to use. efficient. Very helpful having next day delivery
Reply from RAJAPACK UK
Hello Thank you again for taking the time to give us feedback. I'm glad you've had a great experience, as our teams put our customers at the heart of everything we do. Best wishes, The RAJA UK team.
-
C. C.
11 Apr 2025
Verified reviewAlthough a sample box wasn't available I was offered a pack to try at a reduced sample rate which was very helpful and now we are happy with the box we can proceed with a larger order
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share feedback on your recent experience with us. We appreciate the necessity to view a product before purchase, and although it is not currently possible for us to supply single samples, we have hoped that this alternative solution has offered support and benefitted our customers, both new and old. I am very happy to hear this product has met your criteria and look forward to receiving your order. If there is anything else we can assist you with, please feel free to contact us. Best regards, Chantel. S Customer Services Team Leader
-
W. S.
9 Apr 2025
Verified reviewExcellent service, place order on the afternoon and received the product the next day.
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your positive experience with us! It’s wonderful to know our efforts in providing efficient service are appreciated. We look forward to serving you again in the future! Best regards, Chantel.S Customer Services Team Leader
-
A. G.
6 Apr 2025
Verified reviewGreat phone customer service, fast delivery
Reply from RAJAPACK UK
Hello, Thank you so much for your kind words! We're thrilled you had a great experience with your call with our Sales Agent Tee and that your order arrived quickly, I will be sure to share this with her. Your feedback encourages us to keep providing the best possible service. If there's anything else we can assist you with in the future, please feel free to reach out. Best regards, Chantel. S Customer Services Teamleader
-
A. S.
30 Mar 2025
Verified reviewItems never arrived, had to follow up and get re sent
-
G. B.
27 Mar 2025
Verified review2 of the tubes have arrived with smahed and broken lids!!
Reply from RAJAPACK UK
Hello, Thank you for sharing your experience with us. We are truly sorry to hear that two tubes arrived with damaged lids. Your feedback is important to us, and the information shared has been passed on to our warehouse to assist us in improving our processes. So, thank you again for taking the time to share your experience. I am pleased to see that one of my Team members arranged a replacement, and I appreciate the understanding you conveyed during your interaction. If there is anything further I can assist you with, please feel free to contact me. Best regards, Chantel. S Sales and Customer Services Team Leader
-
K. B.
27 Mar 2025
Verified reviewGood products and delivery
-
S. P.
27 Mar 2025
Verified reviewOrder received quickly and they had everything we needed.
-
K. H.
27 Mar 2025
Verified reviewgood products and speedy delivery
-
J. S.
20 Mar 2025
Verified reviewDelivery came on time and the cost was affordable. Great service 👍🏿
Reply from RAJAPACK UK
Hello! Thank you so much for your fantastic review. We’re delighted to hear that your delivery arrived on time and that you found our pricing affordable. Your positive feedback is greatly appreciated and motivates us to keep providing excellent service. We look forward to serving you again in the future! Best regards.
-
A. S.
19 Mar 2025
Verified reviewProducts arrived in good condition and to requested delivery request.
Reply from RAJAPACK UK
Hello, Thank you for your wonderful feedback! We're delighted to hear that your products arrived in good condition and met your delivery requests. Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. Best regards, Rajapack Team
-
S. S.
18 Mar 2025
Verified reviewNo issues at all, all good.
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your experience with us! We're delighted to hear that everything was good. Your feedback is greatly appreciated, and we hope to continue meeting your expectations in the future. Is there anything we could have done differently to earn the extra star? Best regards, Chantel. S Sales and Customer Services Team Leader
-
A. C.
17 Mar 2025
Verified reviewQuick and easy ordering process and delivered the next day
-
E. S.
16 Mar 2025
Verified reviewExcellent
-
C. F.
14 Mar 2025
Verified reviewOrder went through easily and was delivered shortly afterwards, with no issues. Would recommend
-
D. S.
13 Mar 2025
Verified reviewVery helpful and straight forward
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your experience with us! We're delighted to hear that everything was good. Your feedback is greatly appreciated, and we hope to continue meeting your expectations in the future. Is there anything we could have done differently to earn the extra star? Best regards, Chantel. S Sales and Customer Services Team Leader
Reviews displayed in chronological order