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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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Samantha H.
23 Oct 2025
Verified reviewGreat Service
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Christie W.
23 Oct 2025
Verified reviewReally good service From placing order to items Arriving. Very happy Thanks so much
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M. J.
15 Oct 2025
Verified reviewBeen buying for decades and always satisfied
Reply from RAJAPACK UK
Hello, Thank you so much for your wonderful review and for your continued loyalty. Your support means a lot to us, and we look forward to serving you for many more years to come. Best wishes! Chantel.S Customer Relations Team Manager
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Mark O.
15 Oct 2025
Verified reviewExcellent service from RAJA, as always, offering an extensive choice of packaging products, competitively priced. They are my go to packaging supplier.
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Richard T.
14 Oct 2025
Verified reviewALWAYS A GREAT BRILLIANT SERVICE
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Louise S.
14 Oct 2025
Verified reviewGood communication, reliable and speedy delivery. Very pleased with the service provided
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Andrew M.
10 Oct 2025
Verified reviewThere was a problem with the delivery of my order due to the incompetence of the courier company, but the team at RAJA were very helpful in sorting it out. In particular, I would like to thank Eve Zachar.
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your feedback. I am sorry to hear of the difficulties you experienced with your delivery. I have shared your experience with our account manager to assist with improving the process when changes are requested. I'm delighted to hear that Eve was able to assist you in resolving this. I will be sure to share your kind words with her. If you need any further assistance, please feel free to contact us. Thank you again. Kind regards, Chantel. S Customer Relations Team Manager
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Tony C.
8 Oct 2025
Verified reviewGreat product, Great delivery
Reply from RAJAPACK UK
Hello there, Thank you for taking the time to share your fantastic feedback! We're delighted to hear that you are pleased with our product and delivery service. Your satisfaction is our top priority, and we look forward to serving you again soon. Best wishes! Chantel.S Customer Relations Team Manager
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Izzy H.
8 Oct 2025
Verified reviewPlaced order for bags. They arrived, and are perfect, thank you.
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Julie H.
8 Oct 2025
Verified reviewSTILL WAITING FOR THE DELIVERY-DPD SAID ONLY YOU CAN ASK FOR PROOF OF DELIVERY
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Martin B.
1 Oct 2025
Verified reviewGREAT SERVICE AS ALWAYS
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Janice R.
30 Sept 2025
Verified reviewKept up to speed re the delivery of the orde
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Zunaid A.
28 Sept 2025
Verified reviewExcellent quality products, arrived quickly
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Livia M.
27 Sept 2025
Verified reviewI urgently needed some packing materials, so I called the office to double-check delivery times. It was easy to get through, and the information given was very helpful. I received all the materials on time
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Charlotte G.
26 Sept 2025
Verified reviewSales advisor very helpful
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Trevor G.
26 Sept 2025
Verified reviewGreat service as always
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Jogen R.
26 Sept 2025
Verified reviewGREAT EXCELLENT
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Susan K.
25 Sept 2025
Verified reviewAbsolutely appalling service in EVERY way
Reply from RAJAPACK UK
Good Afternoon Susan, Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the difficulties you recently experienced, especially following the thoughtful and kind words of appreciation you shared with me during our last interaction. Please accept my sincere apologies for your experience not reflecting the level of service we strive to provide. I have escalated your concerns to our Sales Manager, who I understand has already been in touch with you and will continue working with you toward a resolution. In the meantime, if there is anything else I can do to support you, please feel free to contact me directly. Kind regards, Chantel S. Customer Relations Team Manager
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Pamela E.
18 Sept 2025
Verified reviewA very prompt delivery, thank you.
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John W.
16 Sept 2025
Verified reviewQuick delivery, efficient service
Reviews displayed in chronological order
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