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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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Angela W.
26 Nov 2025
Verified reviewExcellent company to deal with. Next day delivery perfect in an urgent situation. I didn't get the name of the person who took the order, but he was efficient, polite and knew his products. All in all a good experience in a stressful situation. Professional and
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A. S.
26 Nov 2025
Verified reviewOutstanding service all round
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John A.
21 Nov 2025
Verified reviewFirst class item, very reasonably priced and delivered expertly. Many thanks
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Maria C.
21 Nov 2025
Verified reviewExcellent customer service. I ordered wrong size in error and it was resolved quickly. The quality of the boxes are great. Would definitely order again.
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Lee D.
21 Nov 2025
Verified reviewcant fault the service great range of products and quick delivery
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Peter S.
21 Nov 2025
Verified reviewI am very pleased with my last order. You have been my main box supplier for many years. The only other thing i could use are, SELF FILLING BOXES but I have not found any of these!
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Tracey W.
19 Nov 2025
Verified reviewEasy to navigate the website and the delivery was very quick, the boxes were for a special event and the sizes available were a lot like made to measure.
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Wendy H.
19 Nov 2025
Verified reviewThe experience with Raja was excellent, prompt and easy to order. The delivery arrangements less so. There was a full day 8.00 - 5.00 delivery window (most people usually give a 1 or 2 hour time slot).The driver had no way of getting the pallet off the van so I suggested he cut the wrapping and I carried the boxes in. He said he was leaving the pallet and I said we didn't want it. I later found he had in effect fly-tipped the pallet on the pavement outside our premises. It was too heavy for me to move and so was left there overnight. We now have a heavy pallet that we need to dispose of.
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Neil W.
18 Nov 2025
Verified reviewQuick and efficient delivery.
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Courtney C.
18 Nov 2025
Verified reviewVery good service
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Mahela P.
18 Nov 2025
Verified reviewHigh quality and quick delivery.
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M t perry eng ltd P.
17 Nov 2025
Verified reviewExctlent quality competitive price,and delivery.
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Frank O.
16 Nov 2025
Verified reviewIt was so easy to find the products we needed, and all was delivered fast.
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Chris T.
16 Nov 2025
Verified reviewVery fast delivery and good prices
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John B.
15 Nov 2025
Verified reviewOrder went smoothly from start to finish
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Connor L.
13 Nov 2025
Verified reviewvery good
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Michael F.
11 Nov 2025
Verified reviewGreat service very knowledgeable about the product i requested
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Jamie M.
9 Nov 2025
Verified reviewEasy Website to navigate, plenty of choice, very quick delivery.
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Humphrey G.
9 Nov 2025
Verified reviewGreat boxes, great experience, staff can't do enough to help
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Mary C.
9 Nov 2025
Verified reviewI ordered before 4pm for next day delivery. It didn’t arrive the next day or even the day after that! I only ordered from you because I needed them quickly I won’t be ordering again. I have found someone cheaper who has delivered next day
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your feedback and for bringing the delivery delay to our attention. As mentioned previously, your area was experiencing specific logistical challenges at the time, which unfortunately caused the delay you encountered. I’m pleased that once we received your message, we were able to escalate the matter with our delivery partners and support the implementation of an immediate solution, allowing your delivery to be completed first thing the following day. That said, it is disappointing that we were unable to provide our usual standard of service on this occasion. I apologise for the inconvenience caused, as I fully understand the importance of timely deliveries to our customers. Although we’ve been in contact regarding this matter previously, please do feel free to reach out if you’d like to discuss it further. Kind regards, Chantel. S Customer Relations Team Manager
Reviews displayed in chronological order
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