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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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J. H.
12 May 2026
Verified reviewI used the online service and from this throigh to putting the order in the service was very helpful
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Florence M.
12 May 2026
Verified reviewgreat quick service
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A. W.
9 May 2026
Verified reviewGreat service
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Joanne H.
9 May 2026
Verified reviewExcellent response rate and service
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Yvonne D.
9 May 2026
Verified reviewOrdering with Rajapack has always been a smooth and easy process. Delivery time is exceptional as well as customer service.
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Ryan B.
9 May 2026
Verified reviewTook my order, took my money then did nothing with it. They said it was a computer glitch but if I hadn't called them to chase it nothing would have happened.
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Robert H.
9 May 2026
Verified reviewvery good
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Terence F.
29 Apr 2026
Verified reviewgood condition quick delivery
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Nigel H.
28 Apr 2026
Verified reviewQuick delivery Product as described
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Peter M.
28 Apr 2026
Verified reviewEasy to order and quick delivery.
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Graham G.
26 Apr 2026
Verified reviewEasy to order, quick dispatch, arrived next day fantastic.
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Joanna S.
22 Apr 2026
Verified reviewGreat no issues
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Yekoliah A.
22 Apr 2026
Verified reviewExcellent servoce
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Balwinder S.
21 Apr 2026
Verified reviewGreat experience, fast delivery and good customer service. Really recommend!
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Jason H.
21 Apr 2026
Verified reviewI had a problem ordering online but when I called them on the phone they were more than happy to assist. At that point the order went through perfectly
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Sharon M.
21 Apr 2026
Verified reviewEverything went as expected
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Bronwen G.
21 Apr 2026
Verified reviewProducts did not come together, boxes were damaged during delivery process
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Habib J.
21 Apr 2026
Verified reviewDelivery errors. Some items missing and some extra. Also one item was wrong.
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T. L.
21 Apr 2026
Verified reviewI ordered and paid for the product weeks ago and no one contacted me to tell me that the product was out of stock. I had to call to find out what had happened to them.
Reply from RAJAPACK UK
Hello, Please accept my sincere apologies that you were not advised of the stock availability when your order was processed. Thank you for bringing this to our attention. This notification forms part of our standard procedure, and we acknowledge that it was not followed on this occasion. Please be assured that this matter has been reviewed as part of our ongoing commitment to service improvement. If you have any further questions or concerns, please feel free to contact us. Kind regards, Chantel. S CRC Team Manager
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Anna P.
14 Apr 2026
Verified reviewI know that I can always trust you
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