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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
12 Nov 2021
Verified reviewVery good
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A. A.
11 Nov 2021
Verified reviewQuick and well packed.
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A. A.
10 Nov 2021
Verified reviewVery fast delivery, great selection of teas :)
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A. A.
10 Nov 2021
Verified reviewdelicious tea
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A. A.
10 Nov 2021
Verified reviewVery good products. I was happy with the little gifts included in the shipment.
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A. A.
9 Nov 2021
Verified reviewThe quality of the Tea are very good. They have a lot to choose from.And it is easy to order and without problem to get the delivery. I live in Sweden and its not a tea loving country, so the opportunity to order tea so easy are excellent. And their support are very friendly and helpful. I always recommend them.
Reply from Palaisdesthes.com
Dear customer, we thank you for taking the time to respond to us. We are happy that your experience on our website was satisfactory. We wish you great tasting of your teas. Your Customer Service.
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A. A.
9 Nov 2021
Verified reviewl received very fast my order , thank you
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A. A.
9 Nov 2021
Verified reviewVery good
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A. A.
6 Nov 2021
Verified reviewPerfect in all ways.
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal, your Customer Service.
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A. A.
5 Nov 2021
Verified reviewLovely tea, great design, delicious flavors. Always a pleasure to order at Palais des thés. Very quick delivery to the Netherlands.
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal, your Customer Service.
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A. A.
4 Nov 2021
Verified reviewAll perfect and vero simple ti understand
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A. A.
4 Nov 2021
Verified reviewVery easy and clear order process
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A. A.
3 Nov 2021
Verified reviewFast delivery, very well packed products. Im very happy with the service.
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A. A.
3 Nov 2021
Verified reviewDelivery arrived swiftly and was beautifully packaged
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A. A.
3 Nov 2021
Verified reviewMijn favoriete thee merk!
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A. A.
2 Nov 2021
Verified reviewPalais Des Thes kept me updated about my delivery and made it sure l will receive it that day. l felt privileged as a customer to be treated with such a care and kindess. Thank you Palais Des Thes
Reply from Palaisdesthes.com
Dear customer, we thank you for taking the time to respond to us. We are happy that your experience on our website was satisfactory. We wish you great tasting of your teas. Your Customer Service.
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A. A.
2 Nov 2021
Verified revieweasy to use website and quick dleivery
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A. A.
1 Nov 2021
Verified reviewVery well thank you
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A. A.
1 Nov 2021
Verified reviewvery good
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A. A.
1 Nov 2021
Verified reviewVery good products and fast delivery
Reviews displayed in chronological order
Contact
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