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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
15 Dec 2021
Verified reviewPalais Des Thes teas are of a very good quality and my order was delivered very fast.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal, your Customer Service.
Reply from A. A.
I wish you a merry Christmas and all the best in 2022!👍
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A. A.
14 Dec 2021
Verified review2 free samples were missing, apart from that everything is ok!
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team will resolve this issue shortly. We wish you a nice day.
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A. A.
14 Dec 2021
Verified reviewsnelle levering
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A. A.
14 Dec 2021
Verified reviewGot my package within one week to Cyprus, super fast delivery!
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A. A.
14 Dec 2021
Verified reviewExcellent experiemce
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A. A.
13 Dec 2021
Verified reviewd'El very was a bit late and also not tracked on the palais des thés website un my account!
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A. A.
11 Dec 2021
Verified reviewI really like the quality of their product, tea and the tastes. Would like to see more options to rate and like the tea flavours I already tried to help me with my next order. Their emails could also be in english.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department. We remain at your disposal. Your Customer Service.
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A. A.
11 Dec 2021
Verified reviewQuick delivery, very well package, excellant variaty of teas.
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A. A.
11 Dec 2021
Verified reviewThe product was I wanted and have been sent very quickly.
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
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A. A.
11 Dec 2021
Verified reviewquick and complete.
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A. A.
11 Dec 2021
Verified reviewTea is good, the website is challenging to use. Please improve it and bring it to 2021-22 already.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department. We remain at your disposal. Your Customer Service
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A. A.
11 Dec 2021
Verified reviewParimad teed tulevad Palais des Thés. Olen Palais des Thés klient alates 07.2019. selle imelise poe avastasime Pariisist ja ma olen tänulik, et tee viis mind imelisse teepoodi.
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A. A.
11 Dec 2021
Verified reviewreally enjoyed shopping the site and loved the products. made great gifts!
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A. A.
11 Dec 2021
Verified reviewExcellent teas, very good service👍
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A. A.
11 Dec 2021
Verified reviewperfect :)
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A. A.
11 Dec 2021
Verified reviewGreat range of teas and efficient service
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A. A.
11 Dec 2021
Verified reviewGreat
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A. A.
11 Dec 2021
Verified reviewThe best tea in the world you can find it here.
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A. A.
11 Dec 2021
Verified reviewOrdering from Holland in France. Delivered smoothly in Berlin Germany. That’s awesome !
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A. A.
11 Dec 2021
Verified reviewQuick delivery to NL, good products, nice extra's in the package.
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