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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
3 Nov 2022
Verified reviewThe order arrived very quickly and the items in perfect conditions as always. Thank you.
Reply from Palaisdesthes.com
Hello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.
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A. A.
2 Nov 2022
Verified reviewIt was an easy ordering experience and fast shipping
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A. A.
2 Nov 2022
Verified reviewA very convenient website, easy to use, and the delivery was very expedient.
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A. A.
31 Oct 2022
Verified reviewFor me the best place to order superb quality tea. And the service is always great!
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A. A.
29 Oct 2022
Verified reviewas always : PERFECT
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A. A.
28 Oct 2022
Verified reviewThe teas arrived in good order.
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A. A.
27 Oct 2022
Verified reviewGood service! merci
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise at your service to help you from Monday to Saturday from 9am to 6pm. We wish you a nice day.
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A. A.
26 Oct 2022
Verified reviewDelicious tea, and no downsides
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A. A.
25 Oct 2022
Verified reviewI really enjoyed how fast the delivery was as well as the package. Delivery fee is a bit high, but a little bit compensated by free products found in the package.
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A. A.
24 Oct 2022
Verified reviewOutstanding teas, excellent mail-order service.
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A. A.
24 Oct 2022
Verified reviewFast delivery, high quality products
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A. A.
23 Oct 2022
Verified reviewBoth versions of the calendar have good design and composition.
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A. A.
22 Oct 2022
Verified reviewFirst order from Greece. Fully satisfied, fast service with nice gifts. Looking forward to my next order.
Reply from Palaisdesthes.com
Hello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting. Your Customer Service.
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A. A.
22 Oct 2022
Verified reviewCustomer service was really good
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise at your service to help you from Monday to Saturday from 9am to 6pm. We wish you a nice day.
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A. A.
21 Oct 2022
Verified reviewExcelent! I would recommend it!
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A. A.
19 Oct 2022
Verified reviewEase of use in using the website and convenient placing the order online. Delivery to overseas is fast.
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A. A.
19 Oct 2022
Verified reviewAmazing tea and great customer experience
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A. A.
18 Oct 2022
Verified reviewI'm a recurring customer and never disappointed. Tnx
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal, your Customer Service.
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A. A.
18 Oct 2022
Verified review...
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A. A.
18 Oct 2022
Verified reviewExcellent as always
Reviews displayed in chronological order
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