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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
30 Jan 2023
Verified reviewvery efficient and fast delivery
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A. A.
29 Jan 2023
Verified reviewI made some mistakes in the delivery adress, but was informed quickly and my order still got send to the right place, with plenty of information and offers to help out in the mean time
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A. A.
29 Jan 2023
Verified reviewFast and efficient
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A. A.
29 Jan 2023
Verified reviewKui otsid head teed siis siit seda saab
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A. A.
29 Jan 2023
Verified reviewI discovered your tè on a trip to Provence a few years ago. And since then I have never found a better one
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A. A.
28 Jan 2023
Verified reviewEven if the order (for me) has to come from abroad, it always arrives quickly. The products are well packed and there are always some extra tea bags in it.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
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A. A.
27 Jan 2023
Verified reviewGood teas. Good taste.
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
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A. A.
27 Jan 2023
Verified reviewBest experience for an online purchase
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A. A.
27 Jan 2023
Verified reviewAll was delivered in time and fast.
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A. A.
26 Jan 2023
Verified reviewJust love a few of your green teas. That is why I order. I could buy local, but the flavour of the Sencha Ariake and the Organic Jejudo Impérial are just lovely. So every few months I order from the Netherlands. Always a very smooth and fast delivery.
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A. A.
26 Jan 2023
Verified reviewSelection of quality tea is wide. Delivery was excellent right to my door.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
Reply from A. A.
Thank you.
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A. A.
24 Jan 2023
Verified reviewLovely delicate tea!
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A. A.
23 Jan 2023
Verified reviewExcellent
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A. A.
23 Jan 2023
Verified reviewFast, clear, kept me up to date
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A. A.
23 Jan 2023
Verified reviewGreat service, easy and reliable. Thanks
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A. A.
22 Jan 2023
Verified reviewQuickest delivery excellent packaging
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A. A.
19 Jan 2023
Verified reviewEasy and fast
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
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A. A.
17 Jan 2023
Verified reviewI love the tea and the gift surprise for first joiners :) I can't wait to try out also the other teas
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A. A.
17 Jan 2023
Verified reviewThe Teas are great! I'm very much enjoying all of them. Delivery to Portugal is terrible, because the delivery companies provide generally very poor service.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.
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A. A.
15 Jan 2023
Verified reviewExcellent website, timely delivery.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
Reviews displayed in chronological order
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