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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
20 Feb 2023
Verified reviewIt wasn't possible to insert the correct street number because I wasn't allowed to put the letter of my building (number 22 A). fortunately the carrier knows me and did it correct.
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A. A.
20 Feb 2023
Verified reviewVery good experience in general and fast delivery to Slovakia.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
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A. A.
20 Feb 2023
Verified review5⭐️
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A. A.
20 Feb 2023
Verified reviewAlways super fast delivery and the best Japanese Sencha tea
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A. A.
19 Feb 2023
Verified reviewI am very setisfied.
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A. A.
19 Feb 2023
Verified reviewAlways happy and completely satisfied to buy from Palais des Thes. l highly and truthfull recommend their magnificient tea.
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A. A.
17 Feb 2023
Verified reviewExcellent!
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A. A.
13 Feb 2023
Verified reviewHave to go to the post office to get it
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A. A.
13 Feb 2023
Verified reviewVery efficient and easy
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A. A.
13 Feb 2023
Verified reviewQuick delivery
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A. A.
10 Feb 2023
Verified reviewYou are the best!!!!!!
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
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A. A.
10 Feb 2023
Verified reviewFast delivery and fully satisfied with the quality of this profuct.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
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A. A.
10 Feb 2023
Verified reviewIt was easy to place an order. The delivery was as expected. We will definitely order more tea.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
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A. A.
9 Feb 2023
Verified reviewEasy
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A. A.
7 Feb 2023
Verified reviewFast delivery, excellent product!
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A. A.
5 Feb 2023
Verified reviewArrived super fast, everything was in good condition no bumps or anything and the teas were delicious
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
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A. A.
4 Feb 2023
Verified reviewPerfect!
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A. A.
4 Feb 2023
Verified reviewPalais des Thes is prefect! Good prices, nice range of products and high quality!
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A. A.
2 Feb 2023
Verified reviewWebsite works perfectly
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
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A. A.
30 Jan 2023
Verified reviewgreat teas, great flavours and you can see the quality in the end result
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
Reviews displayed in chronological order
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