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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
"High quality trás, great experience with online buys. Very speedy delivery."
Digital experience
"Delicious tea easy website"
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
"Delivery was fast and it was so easy to buy online."
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
21 Mar 2023
Verified reviewGreat teas, good service
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
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A. A.
20 Mar 2023
Verified reviewExcellent service
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A. A.
18 Mar 2023
Verified reviewVery good
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A. A.
17 Mar 2023
Verified reviewGreat product, fast delivery, website has loyalty program! Overall happy!
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
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A. A.
16 Mar 2023
Verified reviewVery prompt delivery easy to be traced.
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A. A.
13 Mar 2023
Verified reviewGood search, convenient ordering process
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A. A.
12 Mar 2023
Verified reviewPerfect
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A. A.
12 Mar 2023
Verified reviewFantastic tea and very quick delivery! Palais des Thés is the best.
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.
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A. A.
12 Mar 2023
Verified reviewbest thes Very good, it met my expectations and I would recommend it!
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A. A.
10 Mar 2023
Verified reviewGood and fast delivery but very expensive deliverycosts
Reply from Palaisdesthes.com
Dear customer, first of all, thank you for your review. We are sorry that the prices offered do not suit you. Our teams make every effort to guarantee the best quality / price ratio. We therefore send them your feedback. We stay at your disposal, your customer service.
Reply from A. A.
Most online webshops have a maximum of 5€ deliverycosts for neighbour countries and free delivery for orders above 30€
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A. A.
9 Mar 2023
Verified reviewVery fast delivered and responsible
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A. A.
6 Mar 2023
Verified reviewThe best tea and ordering online works easy and perfectly
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A. A.
5 Mar 2023
Verified reviewExcellent tea flavours, fast delivery, nice welcome gifts
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.
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A. A.
5 Mar 2023
Verified reviewVery fast delivery
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A. A.
4 Mar 2023
Verified reviewAlways a great provider of amazing tea
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A. A.
4 Mar 2023
Verified reviewTrès bien
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A. A.
3 Mar 2023
Verified reviewBrowsing is very easy and very helpful. All products are fantastic... highly recommend everything..
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A. A.
25 Feb 2023
Verified reviewExcellent service
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.
Reply from A. A.
Thank you
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A. A.
23 Feb 2023
Verified reviewEASY AND RELIABLE
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A. A.
22 Feb 2023
Verified reviewperfect as usuall
Reviews displayed in chronological order
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