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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"Delicious tea and received my package very quickly. High"
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
Digital experience
"Delicious tea easy website"
"High quality trás, great experience with online buys. Very speedy delivery."
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
18 May 2023
Verified reviewdelicious en perfect online service
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A. A.
16 May 2023
Verified reviewI am very satisfied with the experience with Palais des Thes, as always
Reply from Palaisdesthes.com
Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!
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A. A.
13 May 2023
Verified reviewvery good
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A. A.
11 May 2023
Verified reviewGreat site, super fast delivery , english speaking … but above all great tasting Tea!
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A. A.
9 May 2023
Verified reviewAll smooth and quick, very happy with the experience
Reply from Palaisdesthes.com
Dear customer, we would like thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas. Lea
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A. A.
9 May 2023
Verified reviewExcellent 👌
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A. A.
6 May 2023
Verified reviewConsidering the cost of the postage I would expect the parcel to arrive in a week
Reply from Palaisdesthes.com
Dear customer, we would like to thank you for your feedback. We regret to hear that you had difficulties with the delivery of your package and we are doing our best to constantly improve. We wish you a very nice day! Lea
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A. A.
5 May 2023
Verified reviewhuge variety, very fine T's. prompt delivery (less important, who cares about a few days).
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A. A.
5 May 2023
Verified reviewOttimo servizio! Cliente super coccolato
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A. A.
5 May 2023
Verified reviewThe website takes a little time to get used to but works well enough. Delivery was good but is never excellent in Greece
Reply from Palaisdesthes.com
Dear customer, thank you for your comment. We apologize for any difficulties you may have experienced with our website and we are doing our best to constantly improve it. We wish you a wonderful taste experience! See you soon
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A. A.
3 May 2023
Verified reviewI wish I could always find teas I wish I could always find the same teas. Some disappeared and are not available any longer.
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A. A.
2 May 2023
Verified reviewEasy to find similar teas on the website
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A. A.
30 Apr 2023
Verified reviewDelivery was much faster than I expected and customer service was also very helpful.
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A. A.
30 Apr 2023
Verified reviewEverything was great
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A. A.
28 Apr 2023
Verified reviewThe website was as nice as the in store experience… Very nice 😃
Reply from Palaisdesthes.com
Hello, we are delighted that you enjoyed your experience on our website and shop. We hope you enjoy your tastings. The customer service
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A. A.
24 Apr 2023
Verified reviewEverything was just as described. The teas are great.
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that you have enjoyed our passionately made teas. We hope that you will make many more discoveries. Nice tastings ! Lea
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A. A.
22 Apr 2023
Verified reviewQuick delivery, excellent tea!
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A. A.
21 Apr 2023
Verified reviewExcellent tea arrangements. Especially like black tea blends. The tea turns out to be strong, beautiful in color with a clear, not lost taste of additions.
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A. A.
21 Apr 2023
Verified reviewVery nice teas and good services!
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A. A.
20 Apr 2023
Verified reviewEasy to order. I am satisfied
Reviews displayed in chronological order
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