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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"Delicious tea and received my package very quickly. High"
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
Digital experience
"Delicious tea easy website"
"High quality trás, great experience with online buys. Very speedy delivery."
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
10 Jul 2023
Verified reviewVery good communication, good delivery and above all outstanding products!
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A. A.
8 Jul 2023
Verified reviewnice and fast
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A. A.
1 Jul 2023
Verified reviewI've always had a good experience travelling in the website and searching for new teas.
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A. A.
30 Jun 2023
Verified reviewVery quick delivery
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A. A.
30 Jun 2023
Verified reviewI've been a loyal customer of Palais des Thés for many years. I highly recommend them.
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A. A.
29 Jun 2023
Verified reviewall is ok, expecially in the last 2 years
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A. A.
29 Jun 2023
Verified reviewGreat, as always. Thanks for international delivery!
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A. A.
24 Jun 2023
Verified reviewVery high quality! 100% recommend
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A. A.
20 Jun 2023
Verified reviewSuper! All is perfect!
Reply from Palaisdesthes.com
Dear customer, we would like to thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day. Lea
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A. A.
17 Jun 2023
Verified reviewExceptional tea, and the best of service. This keeps me a loyal customer.
Reply from Palaisdesthes.com
Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!
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A. A.
12 Jun 2023
Verified reviewReliable delivery.
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A. A.
10 Jun 2023
Verified reviewBest tea ever
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A. A.
10 Jun 2023
Verified reviewFantastic company with fantastic products and service. Have been ordering for years from them and would call myself a very satisfied customer.
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A. A.
9 Jun 2023
Verified reviewGreat service and smooth process of ordering and delivery. The packaging is very attractive, and the teas taste amazing! I haven't tried them all yet, but the ones I did try are wonderful. And I also got a free surprise sample a discount code. I will definitely order again in the future.
Reply from Palaisdesthes.com
Hello, thank you for taking the time to leave us such a warm review. We are delighted to read that you enjoyed your order from Palais des Thés from start to finish. Please feel free to discover our cold-brewed teas.
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A. A.
8 Jun 2023
Verified revieweasy, quick service
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A. A.
4 Jun 2023
Verified reviewGood Selection!
Reply from Palaisdesthes.com
Dear customer, we are happy to hear that our tea brought you satisfaction. We wish you a great day ! Lea
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A. A.
3 Jun 2023
Verified reviewExcellent products. Fast delivery
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A. A.
3 Jun 2023
Verified reviewExcellent
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A. A.
2 Jun 2023
Verified reviewGreat value for money, good quality and fast delivery
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A. A.
1 Jun 2023
Verified reviewI love the good tea, (vert, noir and oolong) and i find it at Palais des Thes!!!
Reply from Palaisdesthes.com
Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal. Camille
Reviews displayed in chronological order
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