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Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"Delicious tea and received my package very quickly. High"
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
Digital experience
"Delicious tea easy website"
"High quality trás, great experience with online buys. Very speedy delivery."
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
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A. A.
3 Mar 2024
Verified reviewI really like teas which I ordered on your website but I miss Earl grey sencha.
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A. A.
1 Mar 2024
Verified reviewAlways love the Hammam tea, reminds me of Istanbul. Liked the samples as well, will order the optimism next time.
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A. A.
1 Mar 2024
Verified reviewKõik oli suurepärane. Supper toote valik ja parimad mitsed teede näol.
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A. A.
28 Feb 2024
Verified reviewVery fast delivery, teas taste delicious!
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A. A.
28 Feb 2024
Verified reviewFast delivery, well-presented and great-tasting product.
Reply from Palaisdesthes.com
Hello, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We wish you a pleasant tasting of your teas ! Lili
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A. A.
27 Feb 2024
Verified reviewThank you very much. I like your tea very much and I have order it already many years.
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A. A.
26 Feb 2024
Verified reviewPackage was nicely packed and delivered on time
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A. A.
23 Feb 2024
Verified reviewFue todo muy fácil y el pedido llegó rapidísimo,tienen millones de variedades,me encantó!
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A. A.
23 Feb 2024
Verified reviewFast delivery at a very reasonable cost.
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A. A.
21 Feb 2024
Verified reviewThe most delicious tea on the planet! And always fast reliable delivery. I'm returning customer who highly recommends Palais Des Thés.
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A. A.
20 Feb 2024
Verified reviewPerfect handling
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A. A.
20 Feb 2024
Verified reviewI need these sent to the UK. Had to get the sent to a friend in France who was visiting a relative fir the to be bought home to UK. Please start delivering to the UK I love your products!
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A. A.
19 Feb 2024
Verified reviewGreat
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A. A.
19 Feb 2024
Verified reviewExcellent products
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A. A.
19 Feb 2024
Verified reviewvery fast delivery, good packing,
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A. A.
18 Feb 2024
Verified reviewPackage, delivery 10|10
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A. A.
17 Feb 2024
Verified reviewFound out about this brand while I was in Paris passing their beautiful store. I’m a big tea lover and they honestly have an amazing selection of teas. Unfortunately ran out of all the teas I bought and I was quite sad about it. Luckily I found that they ship in Europe so now I can finally enjoy my favorite teas again!
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A. A.
16 Feb 2024
Verified reviewBest online tea shop in the world.
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A. A.
15 Feb 2024
Verified revieweasy to use and find what you want
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A. A.
14 Feb 2024
Verified reviewI have nothing but good things to say of Palais des Thés. They have become my go-to source of all things tea related, and they are the makers of my favourite blends.
Reviews displayed in chronological order
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