Go to website
Review Summary
PalaisdesThes stands out for tea quality, with customers describing aromatic, fine, and delicious teas that feel carefully selected. Buying online is also reported as simple, with fast delivery and neatly packed orders making the experience smooth from start to finish.
Delivery
"Delicious tea and received my package very quickly. High"
"The website is a bit slow to load. The delivery was as expected. The teas are divine!"
"Palais des Thes customer service is amazing, tracked the delivery, proactively resolved the issues with the delivery company."
Digital experience
"Delicious tea easy website"
"High quality trás, great experience with online buys. Very speedy delivery."
"The best teas and a very easy to navigate website. Prompt delivery times mean an overall great experience"
Responsiveness
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
"Fantastic service, very patient and friendly."
"Very good, a perfect, meticulous and attentive service. I would recommend it!"
Team expertise
"Zeer goede service."
"The site, the company is amazing, so many different types of real tea. The delivery guy was nice and decent, no complaits there."
"Excellent quality teas and great customer service."
Choice
"Fantastic quality and variety of products and an exquisite customer service."
"Very good explanations and descriptions for all items, easy to browse and choose your favourites"
"super easy, user friendly shopping with! And great idea for the option to choose sample of other tea."
Friendliness & courtesy
"very good service always helpful & great teas"
"Fast and friendly service."
"An amazing store and and amazing service."
-
A. A.
28 Aug 2024
Verified reviewLovly taste on the orders Tea.
-
A. A.
27 Aug 2024
Verified reviewI have been using this site for all my tea purchases for several years.
-
A. A.
27 Aug 2024
Verified reviewVery satisfied with quality and delivery. Very wide variety of tastes. Definitely will come back , once will need to top up my tea collection. thank you.
-
A. A.
27 Aug 2024
Verified reviewWonderful experince! The teas are amazing!
-
A. A.
26 Aug 2024
Verified reviewFast service, and great teas. Environmentally friendly packaging, and an easy to use site. Fantastic across the board.
-
A. A.
23 Aug 2024
Verified reviewQuick delivery to the Netherlands.
-
A. A.
22 Aug 2024
Verified reviewEasy to order
-
A. A.
22 Aug 2024
Verified reviewYour tea is the best ever. I bought it for the first time in Israel and now placed an order directly from Paris. Very nice that you deliver to Finland! Thank you!
-
A. A.
20 Aug 2024
Verified reviewEmail said that it would be delivered on Friday afternoon. It was delivered on Saturday morning.
Reply from Palaisdesthes.com
Hello, thank you for your feedback ! We do our best to ensure a fast delivery. However, sometimes our carriers are late in delivering packages and we are very sorry about that. We will pass on your comments and disappointment to our carrier and thank you for your understanding. All the best, Alexis.
Reply from A. A.
It was mentioned for feedback. It was not a problem for me.
Show exchanges Hide exchanges -
A. A.
18 Aug 2024
Verified reviewSuper produits, j’adore! Livraison rapide, tout parfait comme d’habitude ❤️
-
A. A.
16 Aug 2024
Verified reviewVery good
-
A. A.
13 Aug 2024
Verified reviewTry to find a way to avoid to pay the transport outside France. A minimum price to avoid this cost.
-
A. A.
13 Aug 2024
Verified reviewThe courier called me just before delivery and I was able to direct him to my address. This was not the case in the past which has caused problems but all in all I am very happy with the service
-
A. A.
12 Aug 2024
Verified reviewPalais des Thes is very good and I repeatedly order there. At this occasion I got the impression that several teas ordered in the past hsve been discontinued and I am sorry about thst.
-
A. A.
11 Aug 2024
Verified reviewok!
-
A. A.
10 Aug 2024
Verified reviewVery good tea, nice packing, fast delivery. This vas really for my soul.
-
A. A.
9 Aug 2024
Verified reviewI had a pretty convenient experience with the website, order and delivery:)
-
A. A.
7 Aug 2024
Verified reviewGreat delivery times - as always when buying at Palais des Thés.
-
A. A.
5 Aug 2024
Verified reviewClear website and quick delivery!
-
A. A.
4 Aug 2024
Verified reviewThe teas are wonderful! But they are a little pricey.
Reply from Palaisdesthes.com
Hello, thank you very much for your kind words about our teas! We’re delighted to read that you enjoy them. We understand that price can be an important factor. Our teas are crafted with the highest quality ingredients, sourced from renowned estates around the world, and blended with great care to ensure exceptional flavors and notes. This meticulous attention to quality is reflected in our pricing. Thank you again for your feedback, and we wish you a wonderful summer filled with enjoyable tea tastings! Best regards, Samuel
Reviews displayed in chronological order
Contact
Go to website
Certification
